Porter

FHFT Education Academy; Ascot; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

NHS benefits

Training & development

Job summary

Frimley Health NHS Foundation Trust is seeking a Porter to join our hospital team at Heatherwood Hospital in Ascot. You will transport patients, equipment and supplies safely, support the delivery of high-quality care, and work as part of a dedicated team.

Full-time, 37.5 hours per week, shifts 06:00–22:00 across weekdays and weekends. No formal qualifications required; full training provided, with recruitment maths/english assessment.

Qualifications

• No formal qualifications required; full training provided.
• Clear English communication (verbal and written).
• Able to move and lift heavy objects as part of the role.

Responsibilities

• Transport patients safely and comfortably around the site.
• Move equipment and furniture between wards to support operations.
• Deliver essential supplies and samples for patient care.
• Undertake postal service and messenger duties across departments.
• Collect and dispose of waste to maintain a clean, safe environment.
• Respond to emergencies with calm and efficiency.

Skills

Caring and compassionate

Clear communication

Health and safety awareness

Teamwork

Job description

Main area Porters Grade Band 2 Contract Permanent: N/A Hours Full time - 37.5 hours per week (This post involves flexible shift working across weekdays and weekends, with working hours scheduled between 06:00 and 22:00.) Job ref 151-LC491-A

Site Heatherwood Hospital Hospital Town Ascot, Berkshire Salary £26,618 per annum incl HCAS Salary period Yearly Closing 07/10/2026 23:59

Job overview

Join Our Dedicated Healthcare Team – Make a Real Difference

We are looking for a compassionate and driven individual to join our team, where your skills and enthusiasm will directly impact the care and comfort of our patients.

As the ideal candidate, you will possess strong verbal and written communication skills and have the ability to confidently navigate IT systems. You will be an integral part of a collaborative team, with a commitment to providing outstanding care to our patients. While teamwork is essential, you will also have the confidence to take on individual responsibilities with autonomy and professionalism.

In this role, you will interact with a diverse range of patients, playing a crucial role in ensuring their stay with us is as comfortable and positive as possible. Your dedication and efforts will contribute to the high standards of care we deliver every day.

If you're ready to make a difference in the lives of others and work in a supportive, dynamic environment, we would love to hear from you.

To progress to interview, you will be required to complete and pass a Maths and English assessment as part of the recruitment process.

Applicants must be flexible and may be asked to work a variety of shift patterns, including weekend

Please note that this role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK for the full duration of the post.

Main duties of the job

Join Our Team as a Porter – Essential to Patient Care

As a Porter in our trusted healthcare team, you will play a key role in supporting the delivery of outstanding care. On a typical day, your responsibilities will include:

• Transporting patients safely and compassionately around the site.
• Moving equipment and furniture between wards to ensure smooth operations.
• Collecting and delivering essential supplies and samples to support patient care.
• Undertaking Postal Service and messenger duties to maintain communication across departments.
• Collecting and disposing of waste to ensure a clean, safe environment.
• Responding to any emergency situations that may arise, always remaining calm and efficient.

A Role That Makes a Difference

Due to the nature of this role, you will be required to follow departmental standards and health and safety regulations to ensure safe, effective working practices. You will consistently uphold the Trust’s values, working collaboratively with your colleagues to provide efficient, high-quality service and excellent customer care to our patients.

Working Hours and Flexibility

As a full-time member of staff, you will work an average of 37.5 hours per week. On occasion, you may be required to work up to 45 hours in one week; in such cases, this will be balanced by working 30 hours in the following week to maintain the average of 37.5 hours per week. Shifts are scheduled from Monday to Sunday and may fall at any time between 06:00 and 22:00.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Detailed job description and main responsibilities

Are you looking for a rewarding role where you can make a real difference in patient care? We’re seeking a compassionate and reliable Porter to join our team. If you take pride in helping others and enjoy working in a fast-paced healthcare environment, we’d love to hear from you!

About the Role:

As a Porter, you’ll play a vital role in ensuring the smooth operation of our hospital, helping to transport patients, equipment, and supplies safely and efficiently. You will:

• Work as part of a supportive team, following the roster set by the Site Portering Supervisor.
• Provide excellent patient care– assisting patients, visitors, and staff in a polite, considerate, and professional manner.
• Transport patients safely and comfortablyusing beds, wheelchairs, or trolleys.
• Ensure essential equipment is in good working order, reporting any faults to your supervisor or departmental manager.
• Communicate effectively– answering telephones courteously and ensuring messages are passed on quickly and accurately.

What We’re Looking For:

• A caring and compassionate nature, with a strong focus on patient dignity and safety.
• Good communication and teamwork skills.
• Awareness of health and safety when moving patients and equipment.
• No formal qualifications are required – full training will be provided.

Why Join Us?

• Be part of theNHS family, making a real impact in patient care.
• Full training and development opportunities to support your career progression.
• Access to NHS benefits, including pension scheme, staff discounts, and wellbeing support.
• Work in a friendly and supportive team environment.

For full details, please see the Job Description and Person Specification.

We reserve the right to close the advert early if sufficient applications have been received.

Person specification

Qualifications

• Be able to communicate clearly verbally and in writing in the English Language
• Good clear understanding of the English language and vocabulary.

Special Requirements

• Due to the nature of the role, the post holder must have the ability to move and lift heavy objects e.g.beds/wheelchairs/meal trollies.
• Able to adapt to needs of the service and work under pressure

Experience

• Previous Portering experience or worked within a service industry.
• Good customer relationships
• Worked within a multi disciplined industry.
• Previous experience in working within a team environment.

Skills and Knowledge

• Be able to work using own initiative and within a multi disciplined team.

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future‑proofed, featuring on‑site renewables energy and intelligent energy systems. Th rough our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.