Facilities Assistant (Porters)

NTH; Tees Valley; On-site; GBP 15,000 - 25,000; Part time

Benefits offered by this job

Bonus scheme

Annual leave up to 33 days

NEST pension 3%

Night shift allowances

Bank holiday allowances

Job summary

North Tees & Hartlepool Solutions is seeking a Porters to join our Hartlepool hospital site. This is a fantastic opportunity to join a supportive team delivering a high quality, customer orientated portering service across our hospital, with full training provided.

This role covers 7 days incl nights, with 15 hours per week, and offers training and development in a NHS environment.

Qualifications

• Experience with NHS and working with the public.
• Ability to work across shift patterns including nights, weekends.
• Good written and verbal communication skills.

Responsibilities

• Move patients by bed or wheelchair between wards and departments.
• Collect and deliver laundry, bedding and furniture around the hospital.
• Exchange and manage medical gas cylinders.
• Collect and deliver specimens, blood bags and medical records.
• Clean wheels and trolleys after use; provide driver cover when needed.

Skills

Customer Care Skills

Experience with NHS

Specific Role Experience

Job description

Find out about the current vacancies available at the Trust and take the next step in your career with us.

Main area Facilities Assistant Grade NHS AFC: Band 2 Contract Permanent: 15 Hours Part time - 15 hours per week (Working on all areas within the Portering Department, including Tugs. Nights, Weekends) Job ref 345-NTHS8282181

Site University Hospital of Hartlepool Town Hartlepool Salary £25,272 Pro rata per annum Salary period Yearly Closing 06/10/2026 23:59

North Tees & Hartlepool Solutions is an NHS owned company of North Tees and Hartlepool NHS Foundation Trust. North Tees & Hartlepool Solutions provides a range of Estates, Facilities, Supplies and Procurement services to North Tees and Hartlepool NHS Foundation Trust. The company is a separate legal body to North Tees and Hartlepool NHS Foundation Trust. The successful applicant will be an employee of the subsidiary and not the NHS.

North Tees & Hartlepool Solutions offers its own Terms and Conditions of employment which differ from the national NHS Terms and Conditions. As an employee in the company you will benefit from:

• Excellent performance related bonus scheme
• Up to 33 days annual leave plus bank holidays (dependant on service and contracted hours)
• Access to a pension scheme - National Employment Savings Trust (NEST) – North Tees & Hartlepool Solutions will pay a 3% contribution (this is above the minimum contribution rate at the present time)
• Night shift working allowances (where appropriate)
• Bank holiday working allowances (where appropriate)

The Disclosure and Barring Service (DBS) check will be paid for by North Tees and Hartlepool Solutions, however, should you fail to satisfactorily complete the probationary period, you will be charged for the DBS check as a deduction from your final salary.

Job overview

*Advert will close early once sufficient volume of applications is reached*

We are seeking a Porters to join our team, working at our Hartlepool hospital site. This is a fantastic opportunity to join a supportive team, to help provide a high quality and efficient, customer orientated Portering service working within our hospitals. Full training will be provided, so previous experience is not essential, and this will be a great role for someone looking for the next step in their career.

(Please note this position is to cover as and when needed to support the service, working across the 7 days including nights)

Main duties of the job

The role will involve both working under the supervision of the Facilities Team Leaders, but also working independently during shifts, and exercising initiative.

Typical Day of Working in the role of a Porter:

Responsible for the movement of patients by bed/trolley/wheelchair between Wards and Departments

Collection and Delivery of laundry, pharmacy boxes, bedding and furniture throughout the hospital

Exchange of medical gas cylinders

Collection and Delivery of specimens, blood bags and medical records

Cleaning of wheelchairs and trolleys after every use.

Potentially provide driver cover for vehicles including vans and the shuttle bus, and hospital tugs.

What are we looking for?

Full training will be provided for the specific role, but we are looking for previous experience of working with the general public.

Excellent communication skills, both written and verbal

Ability to work autonomously, using own initiative, as well as part of a team

Able to work in a fast-paced environment, where quick thinking skills are essential to take action in a timely manner where required

Working for our organisation

NTH Solutions is a wholly owned subsidiary company of North Tees and Hartlepool NHS Foundation Trust, established in April 2018 to provide estates, facilities and support services.

Our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

At NTH Solutions we work as a team, we support each other, learn from one another and have our patients at the heart of everything we do.

We are looking to employ honest, dedicated individuals to join our team, we recruit for values and together, we are North Tees and Hartlepool.

Detailed job description and main responsibilities

Maintain good working relationships with all staff

Ensure that all working procedures and practices are complied with at all times, including Trust and departmental policies

Handling of items above 15kg when performing Portering Duties

Maintain a clean, tidy and hygienic appearance, ensuring the full uniform is worn at all times, and other personal protective clothing when necessary

Overall providing excellent standards of service in a variety of environments to one exceptional standard making up a high quality, efficient and customer orientated facilities service

NB: As part of this varied role you may be asked to work in any of our operational services, including Portering, Domestics, Deep Cleaning and Infection control, Catering, Sterile Services, etc. The location of which will also vary.

Person specification

Experience

• Customer Care Skills
• Experience with NHS
• Specific Role Experience

Recruitment services for North Tees & Hartlepool Solutions are provided by the Recruitment Team, North Tees and Hartlepool NHS Foundation Trust.

This advert for a vacancy with North Tees & Hartlepool Solutions appears under the authority of North Tees and Hartlepool NHS Foundation Trust.

This advert is placed by NTH Foundation Trust on behalf of North Tees and Hartlepool Solutions which is a Limited Liability Partnership operating services within NTH Foundation Trust. Please refer to the attached Terms and Conditions of Employment relating to this vacancy.

As part of our recruitment process, you will be required to undertake pre-employment screening:

Disclosure and Barring Scheme (previously Criminal Records Bureau)

Where a post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it may be necessary for a submission for Disclosure to be made to the Disclosure and Barring Scheme to check for any previous criminal convictions. Should you require a copy of the Trust's Disclosure and Barring Service Policy, please contact a member of the Recruitment Team on 01642 624023.

Please note the essential qualifications required for the post outlined within the Person Specification. You are required to hold and provide evidence of the necessary qualifications for the post at interview should you be short listed.

As part of our pre-employment screening process, all applicants are required to provide references covering their last three years employment history. Applicants are requested to ensure e‑mail addresses for all referees are included on their application form. Personal references are not acceptable.

If the hours advertised for the post are up to full time (37.5 hours per week), applications are still welcomed from individuals who may be seeking to work less than full-time hours and all requests will be considered in line with the post being appointed to for the successful applicant.

North Tees & Hartlepool NHS Foundation Trust operates a No Smoking Policy.

The details in the Monitoring Information section of your application will be used for monitoring our recruitment process and will not be seen by the interview panel. The information you give will be treated in the strictest confidence. To meet its commitment to promoting equality of opportunity, the Trust’s policy is that individuals will be recruited, trained and promoted according to ability and job requirements only.

As such we welcome your application irrespective of your gender, race, disability, colour, ethnic or national origin, and nationality, and marital status, responsibility for dependants, religion, trade union activity and age.

Disability

The Trust gives full and fair consideration to applications for employment received from disabled people. We are a “Positive about Disabled People” employer, and we hold the ‘two ticks’ Disability Symbol, which is a recognition given by Jobcentre Plus to employers who have agreed to meet five commitments regarding the recruitment, employment, retention and career development of disabled people. If you have a disability, which makes it difficult for you to complete our application form, please do not hesitate to contact the recruitment team on 01642 624023.

As a supporter of the Armed Forces and an employer of Reservists, North Tees and Hartlepool NHS Foundation Trust are proud to be a signatory of the Armed Forces Covenant, which is a promise by the nation to ensure that those who serve or who have served in the UK Armed Forces (and their families) are treated fairly.

We recognise that reservists and veterans bring a variety of transferable skills and qualities to our workplace, developed through their military careers. Our commitment to supporting the Armed Forces Community has been recognised through the Armed Forces Covenant as a Silver Employer.

What does this mean?

We proactively demonstrate our forces-friendly credentials within our recruitment and selection processes, by having a Guaranteed Interview Scheme for those indicated as part of the Armed Forces Community. We engage with our local and regional Career Transition Partnership representatives and are a member of Step Into Health. We employ veterans and reservists from differing branches of the Armed Forces and actively promote our positive policies for the Armed Forces Community, including our Special Leave policy. We advocate support for defence people issues, including facilitating easier access to Healthcare Services for our patients within the AF Community. We have supported employees through Reservist training, through additional leaf for their training and ongoing support under our Special Leave policy.

Employer certification / accreditation badges

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.