Polished Workplace Experience Coordinator – London Office

Front Services Group; Greater London; On-site; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Front Services Group in London is seeking a personable Workplace Coordinator to support the day-to-day running of a busy corporate office. The role blends facilities coordination, workplace services, office support and some front-of-house reception cover.

The ideal candidate will have corporate office experience, excellent organisational skills and a proactive, people-friendly approach. The position offers a salary of £35,000 to £38,000 plus bonus and benefits and a range of office-support tasks

Qualifications

• Some previous experience in a corporate office, facilities, workplace services, office support or front-of-house environment.
• A friendly, approachable personality with a genuine interest in helping people.
• Good organisational skills and the ability to manage a variety of tasks.
• Comfortable communicating with colleagues, visitors, suppliers and contractors.
• A proactive, hands-on approach with good attention to detail.
• Confident using Microsoft Office, Outlook and Teams.
• Experience with facilities helpdesk systems or meeting room booking platforms would be an advantage, but is not essential.

Responsibilities

• Carry out regular floor walks to ensure the office is well-presented, tidy and functioning efficiently.
• Act as a first point of contact for day-to-day facilities issues, including lighting, temperature, equipment and general maintenance.
• Report faults, raise maintenance requests and follow up on outstanding issues.
• Liaise with contractors, suppliers, cleaners and building management.
• Assist with health & safety checks and general workplace compliance.
• Monitor office supplies, stationery, refreshments and kitchen facilities.
• Ensure coffee machines, printers and other shared equipment are working correctly.
• Maintain facilities records, update helpdesk tickets and track requests through to completion.
• Help create a welcoming, professional and enjoyable working environment for employees and visitors.
• Respond to workplace queries and provide practical assistance to colleagues.
• Support office moves, desk arrangements, meeting room setups and internal events.
• Assist with meeting room bookings, refreshments and catering arrangements.
• Identify opportunities to improve workplace services and the overall employee experience.
• Work closely with colleagues across Facilities, IT, Security and other support teams.
• Provide occasional reception cover during breaks, holidays or busy periods.
• Welcome visitors and clients, ensuring a professional and friendly first impression.
• Answer incoming calls and direct enquiries appropriately.
• Assist with visitor registrations, meeting room bookings and guest requirements.
• Support the wider Front of House team when required.

Skills

Corporate office experience

Friendly personality

Organisational skills

Communication

Proactive hands-on

MS Office / Outlook / Teams

Facilities helpdesk experience (adv)

Tools

Microsoft Office/Outlook/Teams

Job description

Front Services Group in London is seeking a personable Workplace Coordinator to support the day-to-day running of a busy corporate office. The role blends facilities coordination, workplace services, office support and some front-of-house reception cover.

The ideal candidate will have corporate office experience, excellent organisational skills and a proactive, people-friendly approach. The position offers a salary of £35,000 to £38,000 plus bonus and benefits and a range of office-support tasks