Polished GP Receptionist & Admin Specialist

Equals One Ltd; Ledston; On-site; GBP 29,000 - 33,000; Full time

Job summary

Equals One Ltd is seeking an Experienced GP Receptionist / Office Administrator in North Leeds. The role is patient-facing, supporting reception, appointment scheduling and administrative tasks with a focus on a welcoming patient journey.

Reporting to the Practice Manager, you will handle calls, emails and confidential information, ensuring high-quality service throughout the patient experience in a site-based setting.

Qualifications

• NHS GP reception experience preferred.
• Strong customer service and communication.
• Proactive problem-solving with initiative.
• Confidential handling of information is essential.

Responsibilities

• Greet patients and maintain a welcoming, professional reception area.
• Answer calls and respond to emails promptly.
• Book and coordinate patient appointments; manage diaries.
• Prepare and file patient documentation; support patient journeys.

Skills

NHS GP reception

Problem-solving

Customer service

Telephone manner

Communication skills

Listening skills

Discretion

Multitasking

Organisational skills

IT skills

Attention to detail

Calm under pressure

Team focus

Prioritising

Job description

Equals One Ltd is seeking an Experienced GP Receptionist / Office Administrator in North Leeds. The role is patient-facing, supporting reception, appointment scheduling and administrative tasks with a focus on a welcoming patient journey.

Reporting to the Practice Manager, you will handle calls, emails and confidential information, ensuring high-quality service throughout the patient experience in a site-based setting.