GP Receptionist & Office Administrator

TipTopJob; West Yorkshire; On-site; GBP 19,000 - 22,000; Full time

Job summary

TipTopJob is recruiting for an Experienced GP Receptionist / Office Administrator in North Leeds. The role is patient-facing and involves managing reception, appointments and general admin to ensure a professional patient journey.

You will work Monday to Friday, with possible Saturday hours; NHS GP reception experience is essential and a proactive, customer-focused approach is required to support the team and patients.

Qualifications

• Experience in NHS GP reception and front-desk duties.
• Ability to deliver a professional, welcoming service to patients.
• Strong communication and organisational skills for busy reception areas.

Responsibilities

• Welcome patients and maintain a professional reception area.
• Answer calls and respond to emails; book and coordinate appointments.
• Manage diaries and appointment schedules; prepare patient documentation.
• Provide support across the practice administration and patient journey.
• Handle follow-up calls and maintain accurate records.

Skills

NHS GP reception experience

Problem solving

Customer service

Telephone manner

Written and verbal communication

Listening skills

Discretion

Multitasking

Organisation and time management

IT skills

Education

NHS GP reception experience

Job description

TipTopJob is recruiting for an Experienced GP Receptionist / Office Administrator in North Leeds. The role is patient-facing and involves managing reception, appointments and general admin to ensure a professional patient journey.

You will work Monday to Friday, with possible Saturday hours; NHS GP reception experience is essential and a proactive, customer-focused approach is required to support the team and patients.