Police Enquiry Office Supervisor | Hybrid & Flexitime

Devon and Cornwall Police; Exeter; Vor Ort; GBP 38.000 - 43.000; Vollzeit

Benefits dieser Stelle

Annual leave (25–30 days)

Gym membership

Blue Light Card discounts

Sick pay

Free onsite parking

Employee Assistance Programme and well

Development and training opportunities

Flexitime and hybrid working

Zusammenfassung

Devon and Cornwall Police is seeking a Police Enquiry Office Supervisor at Exeter Police Station to lead a team of Police Enquiry Officers and maintain high standards of customer service across locations.

The role requires supervising staff, managing rosters and annual leave, providing coaching and training, and handling demanding enquiries with professionalism. The position offers a permanent contract, 37 hours per week, and a salary from £38,169 to £42,612 plus benefits.

Qualifikationen

• Customer-focused approach and ability to work with diverse backgrounds.
• Proven experience supervising teams and improving service quality.
• Strong verbal and written communication skills.

Aufgaben

• Supervise Police Enquiry Officers.
• Monitor service quality and provide performance feedback.
• Manage shift rotas and annual leave.
• Deliver training and development opportunities.
• Provide guidance in challenging enquiries.
• Maintain professional appearance and security standards.

Kenntnisse

Customer-focused

Team leadership

Verbal and written comms

IT skills

Relationship-building

Resilience

Tools

Microsoft Office

Jobbeschreibung

Devon and Cornwall Police is seeking a Police Enquiry Office Supervisor at Exeter Police Station to lead a team of Police Enquiry Officers and maintain high standards of customer service across locations.

The role requires supervising staff, managing rosters and annual leave, providing coaching and training, and handling demanding enquiries with professionalism. The position offers a permanent contract, 37 hours per week, and a salary from £38,169 to £42,612 plus benefits.