Podiatry Waiting List & Scheduling Coordinator

NHS Scotland; United Kingdom; On-site; GBP 21,000 - 25,000; Full time

Job summary

NHS Scotland is seeking an administrator to support the podiatry service waiting list management. You will input patient details accurately to waiting lists and book patients into appropriate podiatry specialties for all podiatry service patients, ensuring bookings are confirmed to reduce DNA rates and maximise clinic utilisation.

You will also undertake general admin tasks such as managing patient appointments on TRAK and handling telephone calls as part of the podiatry Contact Centre,

Responsibilities

• Prompt and accurate input of patient details to waiting lists.
• Book patients into podiatry specialties and confirm bookings.
• Work to reduce DNA rate and maximise appointment utilisation.
• Handle TRAK appointments and telephone queries as part of the podiatry contact centre.

Skills

Administrative support

Attention to detail

Communication skills

Tools

TRAK system

Job description

NHS Scotland is seeking an administrator to support the podiatry service waiting list management. You will input patient details accurately to waiting lists and book patients into appropriate podiatry specialties for all podiatry service patients, ensuring bookings are confirmed to reduce DNA rates and maximise clinic utilisation.

You will also undertake general admin tasks such as managing patient appointments on TRAK and handling telephone calls as part of the podiatry Contact Centre,