Podiatry Admin & Patient Care Coordinator

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Andover, Winchester; Vor Ort; GBP 21.000 - 26.000; Vollzeit

Zusammenfassung

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a flexible, well-organised Business Support Administrator to join the Community Specialist Services Division, supporting Podiatry Services in Andover. You will ensure smooth administrative processes for patients and clinical teams, contributing to patient care in a busy NHS environment.

The role involves diary management, appointment letters, referrals, letter writing, minutes, and handling queries with clinicians, based at

Qualifikationen

• Excellent organisational and time management skills.
• Strong communication and interpersonal abilities.
• Confidence working independently and as part of a wider team.
• Flexibility to adapt to changing service needs and working patterns.
• Previous administrative experience.
• Carry out clinical diary management, booking rooms, patient appointments, and resolving queries with clinicians.
• Manage appointment bookings, updating electronic record system and sending appointment letters per Trust guidelines.
• Ensure referrals are actioned following service procedures and targets.
• Produce letters, emails or memoranda using Trust templates with accurate filing and distribution.
• Produce accurate minutes and provide admin support for meetings and investigations.
• Process mail, calls, and messages and assist with signposting or issues as needed.
• Liaise with clients and healthcare professionals in a calm, professional manner.

Aufgaben

• Carry out clinical diary management, booking rooms and patient appointments.
• Manage appointment bookings, update electronic records, and send appointment letters.
• Action referrals following defined procedures and targets.
• Prepare and distribute letters, emails or memoranda using Trust templates.
• Take accurate minutes and provide administration support for meetings.
• Process mail and messages and route queries appropriately.
• Liaise with clients and clinicians in a professional and helpful manner.
• Monitor stationery and supplies and place orders as needed.
• Provide cover for team absence to maintain core administration functions.

Kenntnisse

Organisational skills

Communication skills

Independent working

Flexibility

Administrative experience

Tools

Electronic record system

Jobbeschreibung

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a flexible, well-organised Business Support Administrator to join the Community Specialist Services Division, supporting Podiatry Services in Andover. You will ensure smooth administrative processes for patients and clinical teams, contributing to patient care in a busy NHS environment.

The role involves diary management, appointment letters, referrals, letter writing, minutes, and handling queries with clinicians, based at