Podiatry Admin & Diary Coordinator

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; East Kilbride; Vor Ort; GBP 24.000 - 29.000; Vollzeit

Zusammenfassung

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a flexible and well-organised Business Support Administrator to support Podiatry Services at Andover War Memorial Hospital and Cromwell House. The role focuses on diary management, appointment bookings, referrals, correspondence and accurate filing to support patient care.

You will work with clinicians and administration teams, provide cover during absences, and ensure timely information flow, delivering reliable

Qualifikationen

• Excellent organisational and time management skills.
• Strong communication and interpersonal abilities.
• Confidence working independently and as part of a wider team.
• Flexibility to adapt to changing service needs and working patterns.
• Previous administrative experience
• GCSEs in English & Maths grade C/4 or functional skills equivalent
• NVQ 3 or equivalent

Aufgaben

• Carry out clinical diary management, booking rooms, patient appointments, professional meetings, and resolving queries with clinicians.
• Manage appointment bookings, updating electronic record system and sending appointment letters following Trust guidelines and targets.
• Ensure referrals are actioned following the agreed service procedures according to the defined performance targets and timescales.
• Produce letters, emails or memoranda using standardised Trust templates ensuring accurate filing, recording and distribution.
• Produce accurate minutes and full administration support for meetings and investigations, including agenda prep and follow-up actions.
• Process incoming and outgoing mail, telephone, or written messages, distributing appropriately and in a timely manner.
• Liaise with clients, colleagues, and healthcare professionals in a positive, calm manner, identifying requirements and actions.
• Monitor and order stationery and supplies and place order requests with line manager when necessary.
• Provide cover and support during times of absence for the core functioning of the administration team.

Kenntnisse

Excellent organisational skills

Time management

Strong communication

Interpersonal abilities

Independent working

Team collaboration

Flexibility

Previous administrative experience

Ausbildung

GCSEs English & Maths grade C/4 or equivalent

NVQ 3 or equivalent

Jobbeschreibung

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a flexible and well-organised Business Support Administrator to support Podiatry Services at Andover War Memorial Hospital and Cromwell House. The role focuses on diary management, appointment bookings, referrals, correspondence and accurate filing to support patient care.

You will work with clinicians and administration teams, provide cover during absences, and ensure timely information flow, delivering reliable