Podiatry Clinic Admin & Scheduling Specialist

Cardiff and Vale University Health Board; Runcorn; On-site; GBP 19,000 - 21,000; Full time

Job summary

North Cheshire and Mersey NHS Foundation Trust is seeking an Administration Assistant for the Halton Podiatry service. You will be the first point of contact for patients, carers and health professionals, handling enquiries and booking clinic appointments.

In this role you will manage appointment scheduling, retrieve and update patient notes in EMIS, and maintain confidential records with accuracy. You will work with a small team, coordinating priorities and ensuring deadlines are met.

Qualifications

• Good general education and basic numeracy/literacy
• RSA1 or equivalent in typing/word; NVQ level 2; ECDL
• Knowledge of medical terminology and keyboard skills
• Ability to use own initiative and work under direction
• Microsoft Windows skills and accuracy in data handling
• Excellent interpersonal and communication skills
• Able to work as part of a team and maintain confidentiality
• Willingness to work flexibly and lifelong learning mindset
• Travel across the Trust as needed

Responsibilities

• Provide administration for clinics and be first point of contact for enquiries
• Book in patients, make follow-up and reschedule appointments
• Assist in information collection as requested
• Take messages and relay to podiatrists
• Register referrals to waiting lists and maintain filing systems
• Communicate effectively with patients and carers
• Prepare patient case notes and keep them up to date
• Manage day-to-day workload and meet deadlines
• Attend staff meetings and participate in policy development

Skills

Good general education

RSA1 or equivalent in typing/word

Knowledge of medical terminology

Excellent interpersonal skills

Able to work as part of a team

Good written, verbal and nonverbal沟通?

Attention to details

Demonstrate commitment to lifelong学习

Willingness to work flexibly

Able to self-motivate

Education

RSA1 or equivalent in typing/word

NVQ level 2

ECDL

Tools

Keyboard skills

Microsoft Windows skills

Job description

North Cheshire and Mersey NHS Foundation Trust is seeking an Administration Assistant for the Halton Podiatry service. You will be the first point of contact for patients, carers and health professionals, handling enquiries and booking clinic appointments.

In this role you will manage appointment scheduling, retrieve and update patient notes in EMIS, and maintain confidential records with accuracy. You will work with a small team, coordinating priorities and ensuring deadlines are met.