Platform Support Engineer - £50K - SaaS

Oliver Bernard; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Oliver Bernard is partnering with a fast-growing SaaS company in central London to hire a technical Platform / DevOps Support Engineer. You’ll work across cloud, DevOps and platform operations, supporting production services and owning the day-to-day health of the company’s products.

Project work includes incident management, automation, and contributing to new software architecture, with a focus on APIs, data, SQL and monitoring.

Qualifications

• Strong knowledge of APIs, data and SQL in application support.
• Experience in operational support, DevOps or platform.
• Understanding of Python and Java coding.
• Good understanding of web applications and cloud environments.
• Strong communication and interpersonal skills.

Responsibilities

• Manage incidents and resolve disruptions in production.
• Contribute to automation projects and platform improvements.
• Own day-to-day health of production services and visibility.
• Contribute to new software architecture and implementation.

Skills

APIs

SQL

Monitoring

Integration

DevOps

Platform ops

Python

Java

Cloud

Web apps

Communication

Interpersonal skills

Job description

Our client is fast growing Software-as-a-Service (SaaS) company, based in central London.

Within their growing Support team they’re looking to hire a technical Platform / DevOps Support Engineer.

You’ll work across Cloud, DevOps and Platform operations, supporting production services.

You’ll be key in the day-to-day operational health of the company's products and end user support - Having real ownership of your work and good visiblity.

Project work will cover not only incident management and resolution but automation projects and even new software and application architecture.

Requirements:

• Strong knowledge of application support - APIs, data and SQL, monitoring and integration
• Experience of operational support, DevOps and / or platform
• An understanding of coding - Python, Java etc
• Good understanding of web applications and Cloud would be ideal
• Good communication and interpersonal skills