Junior Application Support - SaaS - £45K

Oliver Bernard; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A growing Software as a Service company in Greater London is seeking a Junior Application Support / Support Engineer to join their Ops and Application Support team. You will be responsible for providing customer-facing support, monitoring automation, and assisting in SQL scripting and database development. The ideal candidate should possess excellent communication skills, have experience in a similar position, and hold at least a BSc-level degree. Knowledge of automation tools like Datadog, Grafana, or Sumologic would be advantageous.

Qualifications

• Experience in a similar App Support / Support Engineering position.
• Excellent communication and interpersonal skills are essential.
• Good SQL knowledge is required.

Responsibilities

• Provide customer-facing support across the business.
• Monitor automation and assist with SQL scripting.
• Support application and code improvements, including infrastructure engineering.

Skills

Excellent communication and interpersonal skills

Good SQL

Experience in a similar App Support / Support Engineering position

Education

BSc-level degree

Tools

Datadog

Grafana

Sumologic

Job description

Our client is a growing Software as a Sevice company - They build innovative software for Cloud data management and cloud pipelines

They’re growing their Ops and Application Support team and are looking for a Junior Application Support / Support Engineer to join them.

In a varied role you’ll be involved in customer-facing support across the business, monitoring automation, SQL scripting and database development, application and code (Java, Python etc) support and improvements and even infrastructure engineering and support and the building out of DevOps methods and tools.

Requirements:

• Experience in a similar App Support / Support Engineering position
• Excellent communication and interpersonal skills
• Good SQL
• At least BSc-level degree
• Experience of monitoring and automation is ideal (Datadog, Grafana, Sumologic etc)