Support Engineer - £50K - Remote

Oliver Bernard; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Oliver Bernard is assisting a leading UK professional services firm in London to hire a Platform/DevOps Support Engineer. You will support production services across AWS and GCP, work on platform and DevOps operations, and help automate tasks using Python.

You will contribute to incident management, IAM security, and ongoing operational health of the Digital team’s products, with highly flexible working arrangements.

Qualifications

• Broad IT support and service management experience.
• Operational support / DevOps and/or platform experience.

Responsibilities

• Support production services and drive automation (Python).
• Maintain day-to-day operational health of the Digital team’s products.
• Assist with incident management and IAM/security tasks as needed.

Skills

IT support

DevOps

Cloud

Communication

Tools

Jira

Slack

Job description

Our client is one of the country’s leading professional services companies, based in the City of London with very flexible working.

Within their growing Digital team they’re looking to hire a Platform / DevOps Support Engineer.

You’ll work across Cloud (AWS / GCP), DevOps and Platform (Kubernetes) operations, supporting production services and helping drive automation (Python)

You’ll be key in the day-to-day operational health of the Digital team’s products and end user support and project work will cover security and IAM, incident management and resolution and even automation.

Requirements:

• Good, broad IT support and service management experience
• Experience of operational support, DevOps and / or platform
• AWS / GCP knowledge wpould be ideal
• Experience of Jira and / or Slack
• Good understanding of web applications and Cloud would be ideal
• Good communication and interpersonal skills