Platform & DevOps Support Engineer — Own Production Health

Oliver Bernard

Greater London

On-site

GBP 55,000 - 75,000

Full time

30 hours ago
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Job summary

Oliver Bernard is recruiting for a fast-growing SaaS company in central London seeking a technical Platform / DevOps Support Engineer to join the Support team.

You’ll work across Cloud, DevOps and Platform operations, supporting production services and taking ownership of day-to-day health. You’ll be involved in incident management, automation projects and contributing to new software and application architecture.

Qualifications

  • Strong background in application support – APIs, data and SQL.
  • Experience in operational support, DevOps or platform.
  • Coding understanding (Python, Java).
  • Good understanding of web applications and cloud.
  • Excellent communication and interpersonal skills.

Responsibilities

  • Own day-to-day operational health of production services.
  • Lead incident management and resolution efforts.
  • Work on automation projects and new software/architecture ideas.
  • Provide end-user support with clear ownership and visibility.
  • Collaborate with cross-functional teams to improve reliability.

Skills

APIs
SQL
Monitoring
Automation
DevOps
Platform
Python
Java
Cloud
Web apps
Communication

Job description

Oliver Bernard is recruiting for a fast-growing SaaS company in central London seeking a technical Platform / DevOps Support Engineer to join the Support team.

You’ll work across Cloud, DevOps and Platform operations, supporting production services and taking ownership of day-to-day health. You’ll be involved in incident management, automation projects and contributing to new software and application architecture.

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