Platform Solutions Associate Director - Strategy & Delivery

FWDUK Flywheel Digital Limited; United Kingdom; On-site; GBP 90,000 - 130,000; Full time

Job summary

Omnicom Group in the United Kingdom is seeking an Associate Director to own complex client engagements from discovery through adoption. You’ll lead workshops, define solutions, manage Value Scorecards, and orchestrate configuration, data setup, SIT, and UAT alongside Product, Support, and Operations.

This is a 3-6 month contract opportunity. You will drive account-specific configuration, data management readiness, and support for UAT, while providing tier-2 support and enabling collateral with

Qualifications

• 8–12 years of experience in Platform Solutions, marketing operations, or martech/advertising platform implementation.
• Strong understanding of campaign launch processes and platforms.
• Proven success leading cross-functional delivery with excellent communication.

Responsibilities

• Lead discovery workshops: map pain points, requirements, and success criteria; capture lessons from prior deployments.
• Translate discovery into solution designs and implementation plans; define roles/RACI and cross-functional workflows.
• Maintain and enhance the client Value Scorecard: baseline, targets, tracking, and reporting of realized value.
• Drive account-specific configuration, data management readiness, and SIT; prepare clients for UAT and support execution.
• Provide tier-2 functional/user support; create enablement collateral with L&D and provide feedback from product demos/training.
• Identify and document product gaps; partner with Product to prioritize improvements.
• Manage plans, RAID logs, resource allocation, and stakeholder communications across workstreams.

Skills

Platform solutions

MarTech implementation

Campaign launches

Cross-functional delivery

Job description

Omnicom Group in the United Kingdom is seeking an Associate Director to own complex client engagements from discovery through adoption. You’ll lead workshops, define solutions, manage Value Scorecards, and orchestrate configuration, data setup, SIT, and UAT alongside Product, Support, and Operations.

This is a 3-6 month contract opportunity. You will drive account-specific configuration, data management readiness, and support for UAT, while providing tier-2 support and enabling collateral with