Associate Director, Platform Solutions & Planning (Hybrid)

IPG Health, LLC; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Omni is seeking an Associate Director, Platform Solutions, Planning in London. You will own complex client engagements from discovery through adoption, leading workshops, translating discovery into solution designs, and coordinating SIT/UAT with Product, Support and Operations.

This 3–6 month contract role emphasizes cross-functional leadership and value realization. You will drive configuration, data readiness, and enablement materials, while managing communications across workstreams and

Qualifications

• 8–12 years in Platform Solutions, marketing operations, or martech/advertising platform implementation.
• Strong understanding of campaign launch processes and associated platforms.
• Proven success leading cross-functional delivery and change; excellent communication and relationship-building.
• Comfortable with intermediate product configuration and data dependencies; solid SIT/UAT experience.
• Organized, analytical, and adaptable in rapidly changing environments.

Responsibilities

• Lead discovery workshops: map pain points, requirements, and success criteria; capture lessons from prior deployments.
• Translate discovery into solution designs and implementation plans; define roles/RACI and cross-functional workflows.
• Maintain and enhance the client Value Scorecard: baseline, targets, tracking, and reporting of realized value.
• Drive account-specific configuration, data management readiness, and SIT; prepare clients for UAT and support execution.
• Provide tier-2 functional/user support; create enablement collateral with L&D and provide feedback from product demos/training.
• Identify and document product gaps; partner with Product to prioritize improvements.
• Manage plans, RAID logs, resource allocation, and stakeholder communications across workstreams.

Skills

Platform Solutions

Marketing operations

Martech

Advertising platforms

Cross-functional delivery

Stakeholder management

Job description

Omni is seeking an Associate Director, Platform Solutions, Planning in London. You will own complex client engagements from discovery through adoption, leading workshops, translating discovery into solution designs, and coordinating SIT/UAT with Product, Support and Operations.

This 3–6 month contract role emphasizes cross-functional leadership and value realization. You will drive configuration, data readiness, and enablement materials, while managing communications across workstreams and