Associate Director, Platform Solutions, Planning

Adelphi Group; Greater London; On-site; GBP 100,000 - 145,000; Full time

Job summary

Omni, a leading AI-powered Intelligence Platform, seeks an Associate Director to own complex client engagements from discovery through adoption. You will run workshops, define solutions, manage Value Scorecards, and coordinate configuration, data setup, SIT, and UAT with Product, Support, and Operations.

This is a 3–6 month contract opportunity. You're expected to lead cross-functional delivery, drive campaign launch processes, and ensure successful outcomes for clients across global teams.

Qualifications

• 8–12 years in Platform Solutions, marketing operations, or martech/advertising platform implementation.
• Strong understanding of campaign launch processes and associated platforms.
• Proven success leading cross-functional delivery and change; excellent communication and relationship-building.
• Comfortable with intermediate product configuration and data dependencies; solid SIT/UAT experience.
• Organized, analytical, and adaptable in rapidly changing environments.

Responsibilities

• Lead discovery workshops and map pain points, requirements, and success criteria.
• Translate discovery into solution designs and implementation plans; define roles and cross-functional workflows.
• Maintain and enhance the client Value Scorecard with baseline targets and reporting of realized value.
• Drive account-specific configuration, data readiness, SIT, and preparation for UAT and support.
• Provide tier-2 functional/user support and create enablement collateral with L&D.
• Identify and document product gaps; partner with Product to prioritize improvements.
• Manage plans, RAID logs, resource allocation, and stakeholder communications across workstreams.

Skills

Platform Solutions

Marketing Operations

Martech/Advertising Platforms

Cross-functional Delivery

Communication Skills

Job description

Agency

Omni

Job Function

Non Standard Job Profiles

Job Subfunction

Contingent

Job Description

AboutUs

Omni is our industry-leading, AI-powered Intelligence Platform. By uniting data, creativity and technology across our workflows and capabilities, we can deliver more, better, and faster than ever before.Built on the world’s largest data layer, we enable agencies to create next-generation marketing and sales plans with unparalleled intelligence. With global teams across the Americas, Europe, and APAC, we offer meaningful work, growth opportunities, and the support to excel.

The Role

As an Associate Director,you’llown one or more complex client engagements from discovery through adoption.You’lllead workshops, define solutions, manage Value Scorecards, and orchestrate configuration, data setup, SIT, and UAT alongside Product, Support, and Operations.

This is a 3-6 month contract opportunity.

Whatyou’lldo

• Lead discovery workshops: map pain points, requirements, and success criteria; capture lessons from prior deployments.
• Translate discovery into solution designs and implementation plans; define roles/RACI and cross-functional workflows.
• Maintainand enhancethe client Value Scorecard: baseline, targets, tracking, and reporting of realized value.
• Drive account-specific configuration, data management readiness, and SIT; prepare clients for UAT and support execution.
• Provide tier-2 functional/user support; create enablement collateral with L&D and provide feedback from product demos/training.
• Identifyand document product gaps; partner with Product to prioritize improvements.
• Manage plans, RAID logs, resource allocation, and stakeholder communications across workstreams.

Whatyou’llbring

• 8–12 years inPlatform Solutions, marketing operations, ormartech/advertising platform implementation.
• Strong understanding of campaign launch processes and associated platforms.
• Proven success leading cross-functional delivery and change; excellent communication and relationship-building.
• Comfortable with intermediate product configuration and data dependencies; solid SIT/UAT experience.
• Organized, analytical, and adaptable in rapidly changing environments.

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/