Plant & Tool Hire & Sales Coordinator

GAP Group; Wimborne Minster; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Life Assurance

Health & Wellness Support

Generous Holidays

Job summary

GAP Group is seeking a Hire & Sales Coordinator for our Plant & Tool division. You’ll be the first contact for customers, handling hires, coordinating logistics, and resolving queries to keep operations running smoothly.

The role focuses on delivering exceptional service, driving sales, and supporting a busy depot environment. If you thrive under pressure and enjoy problem-solving with a supportive team, this is your opportunity to shine.

Qualifications

• Experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service skills with a commercial edge and a drive to increase sales.
• Strong communication and organisational skills with great attention to detail.
• Confident IT skills, including Outlook and Excel.
• A team player who can also work independently and use their initiative.
• Experience in the plant & tool hire industry is a bonus – but we’ll support you to learn.

Responsibilities

• Managing incoming and outgoing hires per day across a wide range of plant and tool equipment.
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy.
• Ensuring stock levels meet demand and identifying opportunities to maximise sales.
• Coordinating with drivers and fitters to ensure timely deliveries and collections.
• Resolving customer complaints and supplier issues with professionalism and efficiency.

Skills

Customer service

Sales focus

Communication

Organisational skills

Outlook / Excel

Tools

Outlook

Excel

Job description

GAP Group is seeking a Hire & Sales Coordinator for our Plant & Tool division. You’ll be the first contact for customers, handling hires, coordinating logistics, and resolving queries to keep operations running smoothly.

The role focuses on delivering exceptional service, driving sales, and supporting a busy depot environment. If you thrive under pressure and enjoy problem-solving with a supportive team, this is your opportunity to shine.