Customer-Focused Hire & Sales Coordinator - Plant & Tools

GAP Group; Lower Blandford St Mary; On-site; GBP 24,000 - 32,000; Full time

Job summary

GAP Group in the United Kingdom is seeking a Hire & Sales Coordinator to join our Plant & Tool division. You will be the first point of contact for customers, managing hire requests, coordinating logistics, and resolving queries to keep operations running smoothly.

You'll bring experience from a high-volume hire desk or similar environment, strong customer service skills, and a proactive mindset. We offer a busy depot setting and clear opportunities for progression within GAP.

Qualifications

• Experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service skills with a commercial edge and a drive to increase sales.
• Strong communication and organisational skills with great attention to detail.
• Confident IT skills, including Outlook and Excel.
• A team player who can also work independently and use their initiative.
• Experience in the plant & tool hire industry is a bonus - but if you've got the passion and willingness to learn, we'll support you every step of the way.

Responsibilities

• Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy
• Ensuring stock levels meet demand and identifying opportunities to maximise sales
• Coordinating with drivers and fitters to ensure timely deliveries and collections
• Resolving customer complaints and supplier issues with professionalism and efficiency

Job description

GAP Group in the United Kingdom is seeking a Hire & Sales Coordinator to join our Plant & Tool division. You will be the first point of contact for customers, managing hire requests, coordinating logistics, and resolving queries to keep operations running smoothly.

You'll bring experience from a high-volume hire desk or similar environment, strong customer service skills, and a proactive mindset. We offer a busy depot setting and clear opportunities for progression within GAP.