Plant Operative – Hybrid, Customer Service & Machinery

Holcim; Darwen; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Health & Safety focus

Enhanced family benefits (maternity/pfi

Women Empowered mentor program

Free 24/7 remote GP service

Job summary

Holcim UK is seeking a Plant Operative to join our Darwen team in a hybrid role. You’ll balance customer-facing duties with hands-on plant operation, including asphalt batching and site logistics. Training provided, with a focus on safety and teamwork.

You’ll work early shifts Monday to Friday and Saturdays, contributing to reliable service and qualified workmanship across our operations.

Qualifications

• Experience in customer service or operating plant is a plus, but training is provided.
• Strong communication and organisational skills are valued.
• Good safety practices and responsibility are essential.

Responsibilities

• Answer customer queries by phone, email, or in person with excellent service.
• Process customer orders accurately and efficiently.
• Identify service improvements and share feedback from customers.
• Escalate unresolved issues to team leaders or service managers.
• Operate heavy machinery safely on site (excavators, loaders, etc.).
• Conduct daily safety checks and support plant operations and logistics.
• Keep work area and site clean, safe, and well-organised.
• Monitor asphalt batching and mixing plants to meet job specs.
• Perform routine maintenance and minor repairs on plant equipment.

Skills

Customer service

Communication

Safety awareness

Teamwork

Heavy machinery operation

Education

No formal education requirements stated

Tools

Heavy plant equipment

Job description

Holcim UK is seeking a Plant Operative to join our Darwen team in a hybrid role. You’ll balance customer-facing duties with hands-on plant operation, including asphalt batching and site logistics. Training provided, with a focus on safety and teamwork.

You’ll work early shifts Monday to Friday and Saturdays, contributing to reliable service and qualified workmanship across our operations.