Plant Hire Desk Manager (AWDO-P14146) in Leicester)

AWD online; East Midlands; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading plant hire company in the East Midlands is seeking a Plant Hire Desk Manager to oversee the entire hire process and support customers. The ideal candidate will manage scheduling, equipment coordination, and ensure effective communication within a fast-paced environment. This full-time role offers a salary between £50,000 and £60,000, alongside benefits such as a company car and time-served holidays.

Benefits

Company car or car allowance

Free parking

Time-served holidays

Continued learning and development

Qualifications

• Proven experience as a Hire Desk Manager or similar role.
• Experience with vacuum excavators, diggers, dumpers, and rollers.
• Background in customer-facing or operations roles in construction.

Responsibilities

• Oversee plant hire enquiries from initial contact to contract closeout.
• Ensure plant equipment is ready for site.
• Manage logistics for deliveries and collections.

Skills

Strong organizational skills

Excellent communication and negotiation skills

Experience with plant equipment

Confident IT skills

Tools

Syrinx

MS Outlook

Excel

Job description

Plant Hire Desk Manager / Construction Industry

Plant Hire Desk Manager to oversee the full hire process, support customers, and coordinate plant equipment comprising Vacuum Excavators, Diggers, Dumpers, Rollers, and smaller plant items within the construction and utilities sector. Key areas include scheduling, equipment coordination, customer service, and strong organisation.

Relevant experience includes roles such as Plant Hire Controller, Hire Coordinator, Depot Supervisor, Fleet Coordinator, Service Desk Controller, Plant Hire Manager, or Hire Desk Supervisor.

SALARY: £50,000 to £60,000 per annum (Depending on Experience) + Benefits (see below)

LOCATION: Leicester, Leicestershire, East Midlands (Office Based Role)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Monday to Friday 7:30 am – 4:30 pm

JOB OVERVIEW

We have a fantastic new job opportunity for a Plant Hire Desk Manager with strong coordination skills and a background in plant hire operations. As a Plant Hire Desk Manager, you will take ownership of the full hire cycle, ensuring equipment is scheduled, delivered, maintained, and returned efficiently. The role involves customer service, equipment planning, IT system use, and supplier liaison.

The company is seeking a Plant Hire Desk Manager who enjoys working in a fast‑paced environment, building customer relationships, and supporting smooth day‑to‑day plant hire operations.

APPLY TODAY

Ready to make your next career move? Apply now for our Recruitment Team to review.

DUTIES

• Managing Hire Requests: Overseeing end‑to‑end plant hire enquiries from initial contact to contract closeout
• Coordinating Equipment: Ensuring diggers, dumpers, rollers, vacuum excavators, and small plant items are ready for site
• Planning Logistics: Arranging deliveries, collections, and liaising with suppliers and third parties
• Handling Breakdowns: Managing maintenance, breakdowns, and repairs to keep plant operating smoothly
• Supporting Customers: Providing advice, updates, and ensuring safety practices are maintained
• Leading Administration: Overseeing the Hire Desk Administrator and supporting workload distribution
• Using Hire Software: Updating records and managing workflows using Syrinx

CANDIDATE REQUIREMENTS

• Proven experience of working as a Hire Desk Manager or in a similar plant hire role
• Experience with plant equipment such as vacuum excavators, diggers, dumpers, and rollers
• Strong organisational skills with the ability to manage multiple priorities under pressure
• Excellent communication and negotiation skills, both by phone and email
• Experience with Syrinx or similar hire management systems
• Confident IT skills, including MS Outlook and Excel
• A background in customer‑facing or operations roles within construction, utilities, or plant hire environments

BENEFITS

• Company car or car allowance
• Free parking
• Time‑served holidays
• Continued learning and development

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of applicants meeting this requirement will be submitted to our client for consideration. By submitting your application you are hereby giving us express consent to submit your details to the client for this purpose.

JOB REF: AWDO-P14146