Planning Administrator

Jobwise Ltd; Lancashire; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Free parking

On-site gym

Company pension scheme

Bonus scheme

25 days holidays + bank holidays

Job summary

Jobwise Ltd in Lancashire near Bolton is seeking an experienced Planning Administrator to coordinate engineers across the North West. You will schedule routes, arrange maintenance visits and handle customer calls, ensuring work is allocated efficiently and on time.

You will work with one planner, keep the database updated and adapt to changing priorities, while maintaining strong communication with customers and engineers.

Qualifications

• Experience in planning, scheduling or coordination with field-based teams.
• Strong organisational and problem-solving abilities.
• Excellent communication with customers and engineers.

Responsibilities

• Planning and scheduling routes for engineers across the North West.
• Booking jobs and updating the database.
• Managing changing workload and priorities throughout the day.
• Liaising with customers and engineers to adapt to plan changes.

Skills

Planning

Scheduling

Coordination

Customer communication

IT skills

Organisation

Problem solving

Geographical knowledge (North West)

Job description

Looking for a planning role where no two days are the same and you'll be trusted to keep things moving?

This could be a great opportunity to join a busy and established company close to Bolton town centre. With a busy team of 12 engineers working across the region, they're looking for an experienced Planning Administrator who can hit the ground running and help keep everything organised.

You'll work alongside one other planner, sharing the workload and making sure engineers are in the right place at the right time, while keeping customers updated and dealing with anything that changes along the way.

The role pays up to 31,000, depending on experience and benefits include free parking, company pension, bonus scheme and an onsite gym.

What will you be doing as a Planning Administrator?

Working with large organisations across the North West, the company looks after everything from ongoing maintenance contracts and repairs through to new installations and large-scale rollouts. The role will include:

• Planning and scheduling routes for a team of engineers working across the North West
• Organising routine maintenance visits as well as reactive customer call outs and allocating work
• Taking calls from customers regarding faults, repairs, maintenance and new installations
• Booking jobs and updating the database
• Managing a busy and changing workload, constantly reviewing priorities throughout the day
• Working closely with engineers to make sure they have the information and work they need
• Speaking with customers, dealing with problems and finding practical solutions when plans change

What's in it for you?

• A salary of 29,000 to 31,000 salary, depending on experience
• The chance to ear bonus twice a year
• Holidays that increase over time to 25 days plus bank holidays
• On-site gym
• Free car parking
• Company pension scheme
• A fantastic and friendly team to work with
• Good career prospects

Why would you join this company?

This is a genuinely busy business with a strong customer base across the North West, so you wont be sitting around waiting for the phone to ring.

The planning team plays an important part in keeping the engineers, customers and wider business running smoothly. You'll have plenty to get involved with from day one and will be working in a role where your ability to organise, prioritise and solve problems really makes a difference.

What were looking for

• Previous experience in a planning, scheduling or coordination role, involving engineers or other similar field-based teams
• Good geographical knowledge of the North West
• Confident dealing with customers and engineers over the phone
• Good problem‑solving skills
• Good general IT skills
• Excellent organisation and attention to detail
• Please note: The successful candidate will be required to complete a police check, credit check and DBS check

The practical stuff

• Salary: 29,000- 31,000
• Location: Just outside Bolton town centre
• Job type: Permanent