Planner / Scheduler Co-Ordinator

Office Angels Limited; Royal Tunbridge Wells; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Pension

Parking

Healthcare services

Life Insurance

Annual salary reviews

Job summary

Office Angels Limited is seeking a dedicated Planner / Scheduler / Maintenance Co-ordinator in Tunbridge Wells to join a dynamic property-sector team. You will manage scheduling for 8–10 engineers, allocate the right trades, and coordinate workloads across locations.

The role requires strong Excel/Word/Outlook skills, excellent communication, and the ability to thrive in a fast-paced environment while maintaining accurate records and providing timely reports.

Qualifications

• Previous experience in Planning/Scheduling or Customer Service.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Excellent verbal and written communication abilities.
• A team-oriented mindset with the capability to work independently when required.
• Used to a busy fast-paced working environment.

Responsibilities

• Efficiently scheduling works, (managing 8-10 engineers) ensuring the right trades are allocated, and managing appointments geographically for optimal travel efficiency.
• Monitoring and administering workflows to exceed targets, identifying follow-on works, and reporting trends to management for system review.
• Producing and communicating Work in Progress (WIP) reports for routine and void works to align with targets.
• Collaborating with Supervisors and Managers to enhance service delivery and productivity by reviewing diaries and ensuring works are ready to commence.
• Addressing customer and tenant queries and complaints promptly and effectively.
• Maintaining up-to-date databases and assisting with supply and material information from approved suppliers for jobs to be carried out.

Skills

Planning / Scheduling

Customer Service

Excel

Word

Outlook

Verbal & Written Communication

Team Player

Independent Worker

Busy Environment

Tools

MS Office Suite

Job description

Planner / Scheduler / Maintenance Co-ordinator

Tunbridge Wells

Hours: Onsite/Office Based - Monday - Friday 8-5pm.

£29,600 + Excellent benefits including 25 days holiday + Bank Holidays, Pension, Parking, Wellbeing, Life Insurance, Volunteer days, Healthcare services, Annual salary reviews, Career Opps and Team and Social events

Our client, a dynamic organisation in the property sector, is seeking a dedicated Planner / Co-ordinator to join their team.

This exciting opportunity is perfect for an individual with a passion for effective planning and scheduling ability. If you have excellent customer service based skills and are used to working within a fast paced environment to schedule jobs and engineers this could be a great career move for you!

Key Responsibilities

• Efficiently scheduling works, (managing 8-10 engineers) ensuring the right trades are allocated, and managing appointments geographically for optimal travel efficiency.
• Monitoring and administering workflows to exceed targets, identifying follow-on works, and reporting trends to management for system review.
• Producing and communicating Work in Progress (WIP) reports for routine and void works to align with targets.
• Collaborating with Supervisors and Managers to enhance service delivery and productivity by reviewing diaries and ensuring works are ready to commence.
• Addressing customer and tenant queries and complaints promptly and effectively.
• Maintaining up-to-date databases and assisting with supply and material information from approved suppliers for jobs to be carried out.

Essential Criteria

• Previous experience in Planning/Scheduling or Customer Service.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Excellent verbal and written communication abilities, ensuring effective collaboration with team members and stakeholders.
• A team-oriented mindset with the capability to work independently when required.
• Used to a busy fast-paced working environment.

Why Join Our Client

• A permanent contract with competitive remuneration.
• Opportunities for professional development and training.
• A supportive and collaborative team environment.

If you are an enthusiastic candidate ready to take on new challenges and make a meaningful impact within a reputable organisation,

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.