Planner

CMS - Recruitment; United Kingdom; On-site; GBP 22,000; Full time

Job summary

A recruitment agency is seeking a Planner based in Slough. The role offers a temp-to-permanent position with a salary up to £22,000 per annum. Key responsibilities include providing excellent customer service, scheduling maintenance appointments, and coordinating tasks between residents and trade operatives. Candidates should possess strong organizational skills and attention to detail along with previous experience in repairs, maintenance, or social housing. This position involves regular communication and general administrative duties.

Qualifications

• Previous experience in repairs, maintenance, or social housing is an advantage.
• Excellent telephone manner required.

Responsibilities

• Provide excellent customer service to residents and trade operatives.
• Schedule appointments for maintenance work.
• Close jobs ready for invoicing.
• Log current jobs onto the company database.
• Organize and schedule work with supervisors and tradespeople.
• Update job information as changes occur.
• Order equipment needed for jobs.
• Perform general administrative duties.

Skills

Customer service

Organizational skills

Prioritization

Attention to detail

Job description

Planner

Location- Slough

Temp to Permanent

Salary up to £22,000 per annum

Our client is looking for a Planner previous experience within repairs/maintenance/ Social housing would be an advantage.

Covering a LARGE social housing contract, as a Planner, you are the key member communicating Reactive and planned maintenance between the Resident and Trade Operative.

The role involves tasks such as;

• Providing excellent customer service to residents/ tenants and trade operatives
• Scheduling appointments for maintenance work.
• Closing jobs ready for invoicing.
• Logging current jobs onto company database.
• Working with Supervisors and trades people to organise and schedule work.
• Updating and changing information as the job changes.
• Ordering equipment needed for the job.
• General Admin duties such as filing, scanning etc.

Skills and experience required;

• For this role, you must have a good telephone manner, be organized, the ability to prioritize work, and pay attention to detail.