Repairs Planner

Confidential; Kingston upon Thames; On-site; GBP 48,855,000 - 52,952,000; Full time

Job summary

Confidential, a UK contractor, is seeking an experienced Repairs Planner / Scheduler to join its social housing repairs and maintenance team in Kingston-upon-Thames. This full-time, temporary role (around 3 months with potential to extend) centers on planning and coordinating responsive and planned work.

You will manage phone calls, operatives’ diaries and administrative tasks, liaise with tenants, the client and councils, and ensure works are scheduled in line with KPI targets using repairs and

Qualifications

• Experience as a Planner / Scheduler on a Social Housing contract.
• Excellent time management and communication skills.
• Experience using repairs and maintenance software.

Responsibilities

• Managing calls on system.
• Managing operatives diaries.
• General administration.
• Planning repairs and maintenance requests to the relevant operative.
• Ensure trade skill sets and location parameters are working effectively.
• Liaising with operatives, tenants and the Client.
• Document control – ensure worksheets are received and checked.
• Work towards client KPI's.
• Deal with council and private housing contracts, planning and scheduling routine, essential and emergency maintenance works.
• Tracking and monitoring to completion.
• Liaison with engineers and tradesmen and council operatives to plan appointments, materials and logistics.
• Organisation of external supply companies.
• Ensuring all trades are readied and present on-site and works completed in-line with client dates.
• Collaborate with stakeholders, clients, councils, housing agents, suppliers and trades.

Skills

Planner / Scheduler

Time management

Communication

Customer service

Tools

Repairs & maintenance software

Job description

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Full-Time, temporary (3 months with the potential to extend)
Based in Kingston-upon-Thames
17.05 - 18.48 per hour (umbrella), 40 hour week

Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!

Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 3 months with the potential to extend), based in Kingston-upon-Thames.

For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.

Planner / Scheduler Responsibilities:

• Managing calls on system
• Managing operatives diaries
• General administration
• Planning repairs and maintenance requests to the relevant operative
• Ensure trade skill sets and location parameters are working effectively
• Liaising with operatives, tenants and the Client
• Document Control - Ensure worksheets are received and checked
• Work towards individual and client KPI's
• Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
• Tracking and monitoring to completion
• Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
• Organisation of external supply companies
• Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
• Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.