Planner

Build Recruitment Limited; Motherwell; On-site; GBP 25,000 - 38,000; Full time

Job summary

Build Recruitment Limited is seeking an experienced Planner / Scheduler for a Motherwell-based role within a social housing maintenance contractor. You will coordinate engineers, schedule repairs, and liaise with tenants and internal teams to ensure jobs are completed on time.

This 40-hour week, long-term temporary position offers the potential to become permanent as the operation runs smoothly and targets are met.

Qualifications

• Experience in planning, scheduling, coordination or administration roles.
• Excellent organisational and time-management skills.
• Strong communication and customer service abilities.
• Ability to work under pressure in a busy environment.
• Good IT and systems experience.
• Excellent attention to detail and accuracy.
• Ability to prioritise and manage competing workloads.
• Proactive team player with a collaborative approach.

Responsibilities

• Schedule and coordinate daily workloads for engineers and operatives.
• Manage appointments and ensure efficient job allocation.
• Liaise with tenants, supervisors and internal teams.
• Monitor outstanding and completed works and keep systems updated.
• Reschedule appointments to meet timescales and service standards.
• Prioritise urgent and reactive repairs and resolve scheduling issues.

Skills

Planning

Scheduling

Coordination

Administration

IT systems

Customer service

Time management

Communication

Tools

Microsoft Office

CRM systems

Job description

Planner / Scheduler

Location: Motherwell
Hours: 40 hours per week
Contract: Long-term temporary, with potential to go permanent

We are currently recruiting for an experienced Planner / Scheduler to join a well-established and high-performing social housing maintenance contractor based in Motherwell.

This is an excellent opportunity to join a busy team supporting the delivery of essential repairs and maintenance services across social housing properties. The role would suit someone who thrives in a fast-paced environment, is highly organised, and enjoys keeping operations running smoothly.

The Role

As a Planner / Scheduler, you will be responsible for coordinating engineers and operatives, ensuring repairs and maintenance jobs are scheduled efficiently and completed within the required timescales.

Your responsibilities will include:

• Scheduling and coordinating daily workloads for engineers and operatives
• Managing appointments and ensuring jobs are allocated efficiently
• Liaising with tenants, operatives, supervisors and other internal teams
• Monitoring outstanding and completed works
• Rescheduling appointments where required
• Updating systems with accurate job and appointment information
• Prioritising urgent and reactive repairs
• Ensuring works are delivered within agreed timescales and service standards
• Dealing with queries and resolving scheduling issues promptly

About You

We are looking for someone with previous experience in a planning, scheduling, coordination or administration role, ideally within social housing, repairs, maintenance, construction or a similar environment.

You will ideally have:

• Previous experience in a Planner / Scheduler role
• Excellent organisational and time-management skills
• Strong communication and customer service skills
• The ability to work under pressure in a busy environment
• Good IT and systems experience
• Excellent attention to detail
• The ability to prioritise and manage competing workloads
• A proactive approach and the ability to work effectively as part of a team

Experience within social housing maintenance or repairs would be highly advantageous, but is not essential for the right candidate.

What’s on Offer?

• Motherwell-based office role
• 40 hours per week
• Long-term temporary position
• Opportunity to become permanent
• Stable work with an established social housing maintenance contractor
• Supportive and busy working environment
• Opportunity to develop your career within the housing maintenance sector