Planned Care Nursing Admin & Scheduling Specialist

East Sussex Healthcare NHS Trust; St Leonards; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

NHS Pension

Staff restaurants

On-site staff accommodation

Parking

Staff development

Job summary

East Sussex Healthcare NHS Trust is seeking a proactive Planned Care Nursing Administration team member. The post involves data entry, appointment management and high-standard patient/customer service across sites with cross-site collaboration on a busy ward environment.

The role supports District Nursing, Frailty and Tissue Viability Services, working 08:00-18:00 and requiring weekend coverage on a rotational basis. Training and NHS pension benefits are available.

Qualifications

• Experience working in busy administrative health care settings is desirable.
• Ability to handle data entry and appointment management with accuracy.
• Strong communication and customer service skills essential.

Responsibilities

• Inputting patient referrals into SystmOne and managing appointments.
• Contacting patients by phone to confirm or schedule visits.
• Coordinating appointment calendars across sites.
• Retrieving data and updating patient records as required.
• Answering patient line calls and supporting District Nursing teams.
• Onboarding new starters with systems, uniforms and equipment.
• Healthroster data entry and generating routine reports.
• Managing requisitions via NHS Supply Chain and Integra as directed.
• Base days stock management and ensuring efficient office operations.

Skills

Data entry

Appointment management

Telephone support

Customer service

Communication

Teamwork

Tools

SystmOne

Job description

East Sussex Healthcare NHS Trust is seeking a proactive Planned Care Nursing Administration team member. The post involves data entry, appointment management and high-standard patient/customer service across sites with cross-site collaboration on a busy ward environment.

The role supports District Nursing, Frailty and Tissue Viability Services, working 08:00-18:00 and requiring weekend coverage on a rotational basis. Training and NHS pension benefits are available.