Appointments Booking Clerk – NHS Outpatient Scheduling

ESHT; Peacehaven; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

NHS pension

Staff restaurants

Onsite nurseries

Accommodation

Onsite parking

Job summary

East Sussex Healthcare NHS Trust is seeking an Appointments Booking Clerk to join the Conquest Hospital outpatient booking service. The role involves ringing patients, agreeing appointment dates and handling a rostered telephone session, with hours 8am–6pm, Monday to Friday in shifts of 08:00-16:00, 09:00-17:00 and 10:00-18:00, plus weekend rota.

We offer NHS pension, auto-enrolment to Temporary Workforce Service, on-site nurseries, staff restaurants and accommodation, with access to Employee

Qualifications

• Excellent communication skills.
• IT knowledge.
• Ability to work on own initiative and as part of a team.

Responsibilities

• Answer and book patient appointments by phone.
• Agree dates with patients and maintain rosters.
• Work within outpatient booking service to tight deadlines.

Skills

Excellent communication

IT knowledge

Team player

Job description

East Sussex Healthcare NHS Trust is seeking an Appointments Booking Clerk to join the Conquest Hospital outpatient booking service. The role involves ringing patients, agreeing appointment dates and handling a rostered telephone session, with hours 8am–6pm, Monday to Friday in shifts of 08:00-16:00, 09:00-17:00 and 10:00-18:00, plus weekend rota.

We offer NHS pension, auto-enrolment to Temporary Workforce Service, on-site nurseries, staff restaurants and accommodation, with access to Employee