Placemaker - Member Experience & Sales Champion

Leisure (Operations); Great Holland; Vor Ort; GBP 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Real Living Wage

Pension with matched contributions up 

Bonus scheme up to 2%

Free gym membership

Zusammenfassung

Places Leisure is looking for a Placemaker to create a friendly, welcoming environment and help customers choose memberships, activities or programmes. You will proactively follow up enquiries, use our membership and sales tools, and support growth across the centre.

You’ll contribute to retail and catering sales and ensure transactions are processed in line with procedures. The role emphasizes delivering outstanding customer experiences, working in a busy environment, and maintaining high

Qualifikationen

• Experience in customer-facing role.
• Ability to follow up enquiries using digital systems.
• Experience supporting sales or membership activities.
• Experience handling cash and processing transactions.

Aufgaben

• Create a welcoming environment for customers and showcase products and services.
• Assist customers in finding the right membership, activity or programme.
• Proactively follow up enquiries and use membership systems and sales tools.
• Support membership growth and participation across the centre.
• Handle transactions according to procedures and data policies.

Kenntnisse

Customer service

Cash handling

Digital systems

Sales support

Tools

POS till systems

Jobbeschreibung

Places Leisure is looking for a Placemaker to create a friendly, welcoming environment and help customers choose memberships, activities or programmes. You will proactively follow up enquiries, use our membership and sales tools, and support growth across the centre.

You’ll contribute to retail and catering sales and ensure transactions are processed in line with procedures. The role emphasizes delivering outstanding customer experiences, working in a busy environment, and maintaining high