Phone Shop Advisor — Flexible Hours & Perks

Tesco; Peterborough; On-site; GBP 9,000 - 9,800; Part time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague discount

Wellbeing services

Life cover

Pension

Job summary

Tesco Phone Shop Colleague in Peterborough is a frontline role focused on delivering great service to customers, helping them choose mobile products and complete phone contracts. You will support the Phone Shop and wider store, handle tech queries, and contribute to high service and sales standards.

Flexible hours with a guaranteed minimum of 12 hours per week, and benefits such as discounts, wellbeing support, and a responsive team culture. Join Tesco and grow with diverse career opportunities.

Qualifications

• Ability to deliver friendly, natural service and help customers find the right mobile products and services.
• Capable of completing phone and contract setups and handling tech queries.
• Strong communication to build quick rapport and ensure customers leave satisfied.
• Positive, team-focused approach with open communication across store colleagues.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Support across Phone Shop and wider store, including product recommendations and contract setups.
• Make customer-focused decisions and complete key store routines.
• Support service, sales, waste reduction and overall store performance.

Skills

Customer service

Rapport building

Initiative

Teamwork

Job description

Tesco Phone Shop Colleague in Peterborough is a frontline role focused on delivering great service to customers, helping them choose mobile products and complete phone contracts. You will support the Phone Shop and wider store, handle tech queries, and contribute to high service and sales standards.

Flexible hours with a guaranteed minimum of 12 hours per week, and benefits such as discounts, wellbeing support, and a responsive team culture. Join Tesco and grow with diverse career opportunities.