Phone Shop Specialist — Flexible Hours & Great Benefits

Tesco; Dorchester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday 20 days + personal day

Flexible working

Colleague Clubcard 10%+

Wellbeing services

Life cover

Pension with matching 7.5%

Discounts and shares

Cycle-to-work

Uniform provided

Job summary

Tesco is looking for a Phone Shop Colleague to deliver friendly, helpful service in our store. You’ll assist customers with mobile products, set up contracts, and support a busy Phone Shop while contributing to great store performance.

We offer flexible working patterns, 12+ hours per week guaranteed, and benefits including staff discounts, life cover, pension, and wellbeing support. A positive, team-oriented approach helps you build rapport quickly.

Qualifications

• A passion for delivering great service and greeting every customer with a smile.
• Ability to build rapport quickly to ensure customers leave confident and satisfied.
• Initiative to make the right decisions for customers in various scenarios.

Responsibilities

• Provide friendly, natural service and get to know your customers.
• Support across the Phone Shop and wider store, help with mobile products and contracts.
• Complete phone setups and assist with a range of tech queries.
• Contribute to great service, sales, waste reduction and store performance.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Tesco is looking for a Phone Shop Colleague to deliver friendly, helpful service in our store. You’ll assist customers with mobile products, set up contracts, and support a busy Phone Shop while contributing to great store performance.

We offer flexible working patterns, 12+ hours per week guaranteed, and benefits including staff discounts, life cover, pension, and wellbeing support. A positive, team-oriented approach helps you build rapport quickly.