Phone Shop Advisor — Flexible Hours & Great Service

Tesco UK; Boston; On-site; GBP 19,000 - 21,000; Full time

Job summary

Tesco UK is hiring a Phone Shop Colleague to join our store team. You'll greet customers, help them choose mobile products, complete phone and contract setups, and provide friendly, natural service in the Phone Shop and wider store.

Your hours are flexibly scheduled within the availability windows shown, with a guaranteed minimum of 12 hours per week. The role offers variety, teamwork, and opportunities to grow within Tesco as you deliver great service and support customers with technology.

Responsibilities

• Providing friendly, natural service and getting to know your customers
• Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries
• Making customer focused decisions and completing key store routines
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance
• A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions
• The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop
• The initiative to make the right decisions for customers, whether you're solving a tech query, recommending a product, or supporting with a contract setup
• A positive, team-focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together

Job description

Tesco UK is hiring a Phone Shop Colleague to join our store team. You'll greet customers, help them choose mobile products, complete phone and contract setups, and provide friendly, natural service in the Phone Shop and wider store.

Your hours are flexibly scheduled within the availability windows shown, with a guaranteed minimum of 12 hours per week. The role offers variety, teamwork, and opportunities to grow within Tesco as you deliver great service and support customers with technology.