Phone Shop Advisor: Flexible Hours & Great Benefits

Tesco; Harlow; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague discounts

Job summary

Tesco is hiring a Phone Shop Colleague in Harlow. You will deliver friendly service, help customers choose mobile products and complete contract setups, while supporting store operations.

The role offers flexible hours with a guaranteed minimum of 12 hours per week and a focus on customer satisfaction in a busy retail environment. You will be part of a welcoming team, provide flexible support across the Phone Shop and store, and help drive service excellence and sales.

Qualifications

• Passion for delivering great service to every customer.
• Ability to build rapport quickly with customers in a store setting.
• Initiative to make the right decisions for customers, including tech queries and product recommendations.
• Positive, team-focused approach and strong collaboration with store colleagues.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Support across the Phone Shop and wider store, helping customers choose mobile products and services.
• Complete phone and contract setups and assist with a range of tech questions.
• Contribute to great service, strong sales, waste reduction and store performance.

Skills

Customer service

Rapport building

Decision making

Teamwork

Job description

Tesco is hiring a Phone Shop Colleague in Harlow. You will deliver friendly service, help customers choose mobile products and complete contract setups, while supporting store operations.

The role offers flexible hours with a guaranteed minimum of 12 hours per week and a focus on customer satisfaction in a busy retail environment. You will be part of a welcoming team, provide flexible support across the Phone Shop and store, and help drive service excellence and sales.