Phone Shop Associate: Flexible Hours & Great Perks

Tesco; Stow-on-the-Wold; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover & pension

Cycle-to-work

Job summary

Tesco Phone Shop Colleague role in store locations across the UK offers variety, teamwork and daily challenges. You’ll help customers select mobile products and services, complete phone setups and resolve tech questions while delivering friendly, reliable service.

The role emphasises flexibility, with contracted hours scheduled in advance and minimum 12 hours per week. You’ll join a welcoming team with great development opportunities, discounts, wellbeing support and competitive colleague

Qualifications

• A passion for delivering great service and greeting customers with pride.
• Ability to build rapport quickly to ensure a positive shopping experience.
• The initiative to make right decisions for customers, including tech queries.
• Positive, team-focused approach and open communication with colleagues.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Providing flexible support across the Phone Shop and wider store, including product selections and contract setups.
• Completing phone setups and assisting with a range of tech questions.
• Supporting with store routines and contributing to great service and sales.

Skills

Customer service

Rapport building

Decision making

Teamwork

Job description

Tesco Phone Shop Colleague role in store locations across the UK offers variety, teamwork and daily challenges. You’ll help customers select mobile products and services, complete phone setups and resolve tech questions while delivering friendly, reliable service.

The role emphasises flexibility, with contracted hours scheduled in advance and minimum 12 hours per week. You’ll join a welcoming team with great development opportunities, discounts, wellbeing support and competitive colleague