Phone Shop Associate — Flexible Hours & Great Benefits

Tesco; Uttoxeter; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Discounts

Wellbeing support

Life cover and pension

Cycle to work

Uniform provided

Job summary

Tesco Phone Shop Colleague role in the United Kingdom offers engaging daily challenges in a welcoming store environment. You’ll deliver friendly service, help customers choose mobile products and complete phone and contract setups, while supporting a range of tech queries.

The position includes guaranteed hours, a minimum of 12 per week, and a schedule within set availability windows. Training and development opportunities accompany a supportive team culture.

Qualifications

• A passion for delivering great service and greeting customers.
• The ability to build rapport quickly so customers feel confident and cared for.
• The initiative to make the right decisions for customers, including queries or contracts.
• A positive, team‑focused approach and open communication with colleagues.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

Skills

Customer service

Rapport building

Decision making

Team-oriented

Job description

Tesco Phone Shop Colleague role in the United Kingdom offers engaging daily challenges in a welcoming store environment. You’ll deliver friendly service, help customers choose mobile products and complete phone and contract setups, while supporting a range of tech queries.

The position includes guaranteed hours, a minimum of 12 per week, and a schedule within set availability windows. Training and development opportunities accompany a supportive team culture.