Phone Shop Advisor - Flexible Hours & Great Benefits

Tesco; Buckingham; On-site; GBP 19,000 - 21,000; Part time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover and pension

Job summary

Tesco Phone Shop Colleague role in Tesco stores requires delivering friendly, natural service, helping customers choose mobile products and completing contract setups. You will support the Phone Shop and wider store, building rapport and answering a range of tech queries, while staying focused on sales and great service.

Hours are flexible with a guaranteed minimum of 12 hours per week, and you’ll benefit from staff discounts and wellbeing support as part of Tesco’s inclusive team.

Qualifications

• Experience delivering friendly, natural service to customers
• Ability to build rapport quickly with customers
• Positive, team‑focused approach to helping colleagues across the store
• Willingness to work flexible hours and adapt to shifting availability

Responsibilities

• Provide friendly, natural service and get to know customers
• Support across Phone Shop and wider store, helping customers choose mobile products and services, and assisting with phone and contract setups
• Make customer‑focused decisions and complete key store routines
• Understand how role supports great service, strong sales, waste reduction and overall store performance

Skills

Customer service

Communication

Teamwork

Problem solving

Adaptability

Job description

Tesco Phone Shop Colleague role in Tesco stores requires delivering friendly, natural service, helping customers choose mobile products and completing contract setups. You will support the Phone Shop and wider store, building rapport and answering a range of tech queries, while staying focused on sales and great service.

Hours are flexible with a guaranteed minimum of 12 hours per week, and you’ll benefit from staff discounts and wellbeing support as part of Tesco’s inclusive team.