Phone Shop Advisor: Flexible Hours & Great Benefits

Tesco; Sevenoaks; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday 20 days

Flexible working

Colleague Clubcard discount 10%

Wellbeing services

Life cover 5x pay

Pension scheme

Uniform provided

Job summary

Tesco Phone Shop Colleague role in the United Kingdom offers friendly service and support to customers looking for mobile products and services. You will work across the Phone Shop and wider store to help customers choose products, set up phones and contracts, and handle a range of tech queries.

A positive, team-focused approach is essential. Temporary or flexible hours are available, with minimum weekly hours guaranteed and opportunities to grow within Tesco.

Qualifications

• A passion for delivering great service and greeting customers with a smile.
• Ability to build rapport quickly so customers leave feeling supported.
• Initiative to make right decisions for customers in tech queries and contract setups.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Supporting customers with mobile products, services, and contract setups across the Phone Shop and wider store.
• Making customer-focused decisions and completing key store routines.
• Understanding how your role supports great service and store performance.

Skills

Customer service

Communication

Rapport building

Job description

Tesco Phone Shop Colleague role in the United Kingdom offers friendly service and support to customers looking for mobile products and services. You will work across the Phone Shop and wider store to help customers choose products, set up phones and contracts, and handle a range of tech queries.

A positive, team-focused approach is essential. Temporary or flexible hours are available, with minimum weekly hours guaranteed and opportunities to grow within Tesco.