Phone-Based Mortgage Growth Manager

LiveMore Mortgages; Altrincham; Hybrid; GBP 60,000 - 95,000; Full time

Benefits offered by this job

Annual performance bonus

Hybrid working (3–4 days in office)

Employer pension contribution

Salary-sacrifice pension scheme

Salary-sacrifice nursery voucher

Job summary

LiveMore Mortgages is seeking a dynamic Lending Operations Manager to drive broker-centric growth and streamline lending processes. You will be the first contact for broker customers, delivering excellent service and turning opportunities into revenue.

In a hybrid setup (office 4 days a week), you’ll own lead generation, qualification and collaboration with underwriting and operations to sustain rapid growth, while maintaining high service standards and strong compliance.

Qualifications

• Proven track record in mortgage sales or financial services.
• Demonstrated success in growing new business volumes and increasing income from a broker panel.
• Strong ability to influence and convert over the phone, with a commercial mindset.

Responsibilities

• New Business Generation: Proactively identify and convert new business opportunities from your broker panel.
• Sales Execution: Use telephone and digital channels to uncover wider opportunities beyond the immediate case.
• Opportunity Qualification: Qualify inbound and outbound leads, progressing them through the sales funnel.
• Broker Engagement: Build strong relationships with brokers and position LiveMore’s solutions.
• Sales Enablement: Create and pass high-quality opportunities to Key Account Managers.

Skills

Mortgage sales

Business development

Phone-based selling

CRM systems

Microsoft Office

Regulatory knowledge

Lead qualification

Negotiation

Influence skills

KPI-driven

Tools

CRM systems

Microsoft Office

Job description

LiveMore Mortgages is seeking a dynamic Lending Operations Manager to drive broker-centric growth and streamline lending processes. You will be the first contact for broker customers, delivering excellent service and turning opportunities into revenue.

In a hybrid setup (office 4 days a week), you’ll own lead generation, qualification and collaboration with underwriting and operations to sustain rapid growth, while maintaining high service standards and strong compliance.