Phone-Based Customer Care Advisor

ayvens; West of England; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive pension scheme

Annual salary review and bonus scheme

GAYE scheme

Employee referral scheme (£1,000)

Retail discounts programme

GymFlex membership options

Cycle to Work scheme

Free parking (limited)

EV charging points

Bike storage & shower facilities

Job summary

Ayvens in Bristol is seeking a Customer Service Advisor for the Driver Care team, based in Lyde Green (BS16 7LB). This permanent, on-site role welcomes applicants with customer-facing experience and offers a comprehensive benefits package.

The role focuses on rapid response, triage of queries, and proactive service improvements, with a Monday-to-Friday schedule and a 37.5-hour week. Salary is £27,030 per year.

Qualifications

• Proven experience in customer service and helping customers.

Responsibilities

• Provide first line response across multiple mediums to customer queries.

Job description

Ayvens in Bristol is seeking a Customer Service Advisor for the Driver Care team, based in Lyde Green (BS16 7LB). This permanent, on-site role welcomes applicants with customer-facing experience and offers a comprehensive benefits package.

The role focuses on rapid response, triage of queries, and proactive service improvements, with a Monday-to-Friday schedule and a 37.5-hour week. Salary is £27,030 per year.