Phlebotomist

Randox Laboratories Ltd.; Milton Keynes; On-site; GBP 21,000 - 27,000; Full time

Job summary

Randox Health in Milton Keynes is seeking a Phlebotomist to join our clinic located at John Lewis, The Centre:mk. You will conduct blood and urine collection, perform data entry into our Patient Information System, and support clinical services in a fast-paced retail-health setting.

The ideal candidate will have healthcare or customer service experience, be IT savvy, and flexible to shifts, including evenings and weekends. Right to work in the UK without sponsorship is essential.

Qualifications

• Previous experience in a healthcare or customer service environment.
• Confident using IT programmes.
• Flexibility with working hours, including evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Excellent communication skills.
• Right to work in the UK without visa sponsorship.

Responsibilities

• Conduct comprehensive client appointments, including blood and urine sample collection and data entry into our PIS.
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Help with reception, front of house and other administrative duties.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manage various software systems and daily tasks.

Skills

Healthcare experience

Customer service

IT literacy

Flexible hours

Offsite work

Excellent communication

Right to work (UK)

Education

Phlebotomy certificate

Tools

PIS software

Laboratory software

Job description

Phlebotomist – Milton Keynes – (Job Ref: 26/PMLK)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. We have an exciting new career opportunity for Phlebotomists within our clinic within the John Lewis store in Milton Keynes.

Location

John Lewis, The Centre:mk, Marlborough Gate, Milton Keynes MK9 3EP.

Contract Offered

Full-time, permanent. We can also consider part time hours.

Working Hours / Shifts

4 on 4 off, in line with store opening hours. The store opening hours are 9.30am to 7pm Monday to Wednesday, 9.30am to 8pm Thursday and Friday, 9am to 7pm on a Saturday and 10.30am to 5pm on a Sunday.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Help with reception, front of house and other administrative duties.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Essential criteria:

• Previous experience in a healthcare or customer service environment.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Excellent communication skills.
• Currently have the right to work in the UK without visa sponsorship.

Desirable:

• Previous Phlebotomy experience and certificate or equivalent training.
• Experience in a private healthcare setting.
• Experience in customer service.
• 6 months experience in Phlebotomy.
• Sales / Retail experience.
• Valid UK driving licence.