26/PBWW - Phlebotomist

Randox Laboratories; Greater London; On-site; GBP 23,000 - 29,000; Full time

Job summary

Randox Health in White City, London, is seeking a Phlebotomist to join our Westfield clinic. You will collect blood samples from private and corporate clients and enter data into our Patient Information System.

Role offers a 4 on/4 off pattern (10am–9pm) with weekend work, requires Hepatitis B vaccination and UK right to work. Prior phlebotomy experience and IT literacy are essential. You will represent Randox professionally at events and assist with admin tasks as needed.

Qualifications

• Previous Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes for data entry and records.
• Flexible with working hours, including evenings and weekends.
• Right to work in the UK without visa sponsorship.
• Strong communication skills with clients.
• Willingness to work offsite locations at least once per month.

Responsibilities

• Conduct client appointments, collect blood and urine samples, and record data in PIS.
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS and upload relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross‑selling at the private health clinic.
• Proactively drive sales and exceed targets.
• Assist reception, front of house and other admin duties.
• Demonstrate high IT literacy to manage software systems.

Skills

Phlebotomy experience

Certificate in phlebotomy

IT literacy

Strong communication

Flexibility with hours

Right to work in UK

Education

Phlebotomy certificate

Tools

PIS data entry

Job description

Phlebotomist – White City, London – (Job Ref: 26/PBWW)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. We have an exciting new career opportunity for a Phlebotomist within our clinic in Westfield Shopping Centre in White City.

Main Location

Unit 2029a, Westfield London, Ariel Way, London, W12 7GF. Successful applicants will work within a dynamic rota model. This means that while rotas will be provided in advance, scheduled shifts may be across different clinic locations within the relevant cluster area, depending on customer demand and operational requirements. This role will cover the following Randox Health Clinics Great Portland Street, Kensington, Kings Road, White City and St Pauls.

Contract Offered

Full-time, permanent

Working Hours / Shifts

4 on 4 off shift pattern 10am to 9pm, including weekends. Rotas are provided well in advance although rotas are subject to change depending on support needed.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. The main duties of the role include:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross‑selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Help with reception, front of house and other administrative duties.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Essential criteria

• Previous Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Strong communication skills.
• Currently have the right to work in the UK without visa sponsorship.

Desirable

• Experience in a private healthcare setting.
• Experience in customer service.
• 6 months experience in Phlebotomy.
• Sales / Retail experience.