Phlebotomist

Randox Laboratories Ltd.; Birmingham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Randox Laboratories Ltd. is hiring a Phlebotomist for our Birmingham clinic. The role focuses on taking blood samples, ensuring a positive patient experience, and maintaining accurate records in our Patient Information Systems.

The position is full-time and permanent, with a 4 on/4 off schedule and some weekend shifts. The candidate should have healthcare or customer service experience, be IT-literate, and possess excellent communication skills.

Qualifications

• Experience in healthcare or customer service environments.
• Confident using IT programmes and data entry systems.
• Excellent communication skills with clients and colleagues.

Responsibilities

• Take blood samples from private and corporate clients in the Birmingham clinic.
• Record data accurately into Patient Information Systems (PIS) and manage related documentation.
• Maintain professional representation of Randox Health at events and client appointments.

Skills

Healthcare experience

IT literacy

Communication skills

Education

Phlebotomy certification (Desirable)

Job description

Phlebotomist – Birmingham – (Job Ref: 26/PBRM)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Birmingham.

Location

39 High St, Birmingham, B4 7SL.

Contract Offered

Full-time, permanent. We can also consider part time hours.

Working Hours / Shifts

4 on 4 off shift pattern, 7am to 7pm, including some weekends.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Com­mission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Help with reception, front of house and other administrative duties.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Essential criteria:

• Previous experience in a healthcare or customer service environment.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Excellent communication skills.
• Currently have the right to work in the UK without visa sponsorship.

Desirable:

• Previous Phlebotomy experience and certificate or equivalent training.
• Experience in a private healthcare setting.
• Experience in customer service.
• 6 months experience in Phlebotomy.
• Sales / Retail experience.
• Valid UK driving licence.