Phlebotomist

Randox Laboratories Ltd.; City of Edinburgh; On-site; GBP 21,000 - 25,000; Full time

Job summary

Randox Health in Edinburgh is seeking a Phlebotomist to collect blood samples from private and corporate clients, maintaining accurate data in our Patient Information Systems. You will ensure clear communication and obtain informed consent, while representing the clinic professionally at events and appointments.

The role requires previous healthcare or customer service experience, strong IT skills, and flexibility to work early mornings, evenings, and weekends.

Qualifications

• Experience in healthcare or customer service.
• Confident using IT programmes and Patient Information Systems (PIS).
• Willingness to work evenings and weekends and to travel to offsite locations monthly.
• Excellent communication skills and professional conduct.

Responsibilities

• Collect blood samples from private and corporate clients.
• Record data accurately in the Patient Information Systems (PIS).
• Obtain informed consent and communicate results with sensitivity.
• Represent Randox Health professionally at events and appointments.
• Support reception and administrative duties as needed.
• Ensure compliance with vaccination, DBS checks and right-to-work requirements.

Skills

Customer service

IT literacy

Communication

Flexibility

Right to work UK

Education

Phlebotomy certification

Job description

Phlebotomist – Edinburgh – (Job Ref: 26/PEDI)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Edinburgh.

Location

Randox Health, 10 Frederick Street, Edinburgh, EH2 2HB.

Contract Offered

Full-time, permanent. We can also consider part time hours.

Working Hours / Shifts

4 on 4 off shift pattern, working 7am to 7pm, including some weekends.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure Scotland check.

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Help with reception, front of house and other administrative duties.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Essential criteria:

• Previous experience in a healthcare or customer service environment.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Excellent communication skills.
• Currently have the right to work in the UK without visa sponsorship.

Desirable:

• Previous Phlebotomy experience and certificate or equivalent training.
• Experience in a private healthcare setting.
• Experience in customer service.
• 6 months experience in Phlebotomy.
• Sales / Retail experience.
• Valid UK driving licence.