26/PBRM - Phlebotomist

Randox Laboratories; Birmingham; Hybrid; GBP 19,000 - 20,000; Full time

Job summary

Randox Laboratories in Birmingham is seeking a Phlebotomist for our clinic at 39 High St. The role involves collecting blood and urine samples, data entry into PIS, and maintaining professionalism at onsite appointments.

Shifts are 4 on 4 off, 7am–7pm with some weekends. Hepatitis B vaccination is required and a UK right-to-work for 12 months is essential. Prior healthcare or customer service experience is preferred.

Qualifications

• Previous experience in healthcare or customer service.
• Confident using IT programmes.
• Flexible working hours including evenings and weekends.
• Right to work in the UK without visa sponsorship.

Responsibilities

• Conduct blood and urine sample collection and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS and upload relevant documentation.
• Represent Randox professionally at onsite appointments and events.
• Assist with reception, front of house and basic administrative duties.

Skills

Customer Service

IT Literacy

Flexibility

Communication Skills

Job description

• £13.46 to £14.42 per hour, with additional bonuses

Phlebotomist – Birmingham – (Job Ref: 26/PBRM)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Birmingham.

Location

39 High St, Birmingham, B4 7SL.

Contract Offered

Full-time, permanent. We can also consider part time hours.

Working Hours / Shifts

4 on 4 off shift pattern, 7am to 7pm, including some weekends.

Vaccination Requirement

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Help with reception, front of house and other administrative duties.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Essential criteria:

• Previous experience in a healthcare or customer service environment.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Excellent communication skills.
• Currently have the right to work in the UK without visa sponsorship.

Desirable:

• Previous Phlebotomy experience and certificate or equivalent training.
• Experience in a private healthcare setting.
• Experience in customer service.
• 6 months experience in Phlebotomy.
• Sales / Retail experience.
• Valid UK driving licence.