Pharmacy Technician & Patient-Centric Team Leader

The Boots Company PLC; Bradley Stoke; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme including buy

Access to TELUS Health EAP

CPD Days and protected learning time

GPhC/PSNI/PSI Fees reimbursed

Job summary

Boots is seeking a Pharmacy Technician in the United Kingdom to deliver patient-centred service, triage patients, and coach the pharmacy team to ensure high standards of care. You will be responsible for legal, safe, and ethical decision‑making and for stock and workload management within the store.

The role emphasizes using pharmacy systems effectively and collaborating with colleagues to provide outstanding patient care and services tailored to store needs.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• A genuine excitement for coaching and leading a dispensary team.
• Excellent communication and organisational skills.
• Motivation to change things for the better for our teams, customers and patients.
• A desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology.

Responsibilities

• Providing expert, tailored advice to patients about available medicines, products or Macmillan Cancer Support.
• Delivering various services dependant on the store needs.
• Building great relationships with your pharmacy team; coaching and inspiring them to deliver the highest standard of care.
• Assisting with the triage of patients and distributing prescription handouts.
• Taking ownership for legal, safe and ethical decision‑making in the pharmacy.
• Manage operational tasks including replenishing stock, workload management, order fulfilment, receiving and handling controlled drugs whilst ensuring patient safety.

Skills

GPhC registration

Pharmacy team leadership

Communication

Organisational skills

Pharmacy systems

Job description

Boots is seeking a Pharmacy Technician in the United Kingdom to deliver patient-centred service, triage patients, and coach the pharmacy team to ensure high standards of care. You will be responsible for legal, safe, and ethical decision‑making and for stock and workload management within the store.

The role emphasizes using pharmacy systems effectively and collaborating with colleagues to provide outstanding patient care and services tailored to store needs.