Pharmacy Technician: Lead Patient Care & Team Coaching

Boots UK; Belfast City District; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption‑

leave pay and gift card

Flexible benefits scheme including buy

CPD Days and protected learning time

GPhC/PSNI/PSI Fees reimbursed

Job summary

Boots is seeking a Pharmacy Technician in the UK to deliver outstanding patient-centred service within community pharmacy settings. You will triage patients, coach the healthcare team, and provide expert technical advice on medicines supply.

Join Boots to build strong relationships with the pharmacy team, take ownership of safe, legal decision-making, manage stock and utilise pharmacy systems. Training is provided where needed and career progression opportunities are highlighted.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• A genuine excitement for coaching and leading a dispensary team.
• Excellent communication and organisational skills.
• Motivation to change things for the better for our teams, customers and patients.
• A desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology.

Responsibilities

• Providing expert, tailored advice to patients about available medicines, products or Macmillan Cancer Support.
• Delivering various services dependant on the store needs.
• Building great relationships with your pharmacy team; coaching and inspiring them to deliver the highest standard of care.
• Assisting with the triage of patients and distributing prescription handouts.
• Taking ownership for legal, safe and ethical decision-making in the pharmacy.
• Manage operational tasks including replenishing stock, workload management, order fulfilment, receiving and handling controlled drugs whilst ensuring patient safety.

Skills

GPhC/PSNI/PSI registration

Coaching & team leadership

Communication

Organisational skills

Patient-centred care

Job description

Boots is seeking a Pharmacy Technician in the UK to deliver outstanding patient-centred service within community pharmacy settings. You will triage patients, coach the healthcare team, and provide expert technical advice on medicines supply.

Join Boots to build strong relationships with the pharmacy team, take ownership of safe, legal decision-making, manage stock and utilise pharmacy systems. Training is provided where needed and career progression opportunities are highlighted.