Pharmacy Technician | Lead Patient Care & Dispensary Team

Boots UK; Birmingham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Job summary

Boots UK is seeking a Pharmacy Technician to deliver patient-centred service across communities. You will provide expert technical advice on medicines, triage patients, coach the pharmacy team and ensure safe, legal practice. Training provided for checking capability where unavailable.

Join a supportive, inclusive Boots environment focused on development and outstanding care. You'll need registration with the GPhC/PSNI/PSI, strong communication skills, and a drive to improve patient outcomes.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• Coaching and leading a dispensary team.
• Excellent communication and organisational skills.
• Motivation to change things for the better for teams, customers and patients.
• Desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology.
• Previous experience as a Pharmacy Technician with checking capability is a plus; training provided.

Responsibilities

• Providing expert, tailored advice to patients about medicines, products or Macmillan Cancer Support.
• Delivering various services depending on store needs.
• Building relationships with the pharmacy team; coaching and inspiring them to deliver high-standard care.
• Assisting with triage of patients and distributing prescription handouts.
• Taking ownership for legal, safe and ethical decision-making in the pharmacy.
• Managing operational tasks including replenishing stock, workload management, order fulfilment, receiving and handling controlled drugs.

Skills

Leadership & coaching

Communication

Organisational skills

Patient care focus

Team motivation

Adaptability to systems

Education

GPhC/PSNI/PSI registration

Tools

Pharmacy systems

Job description

Boots UK is seeking a Pharmacy Technician to deliver patient-centred service across communities. You will provide expert technical advice on medicines, triage patients, coach the pharmacy team and ensure safe, legal practice. Training provided for checking capability where unavailable.

Join a supportive, inclusive Boots environment focused on development and outstanding care. You'll need registration with the GPhC/PSNI/PSI, strong communication skills, and a drive to improve patient outcomes.