Pharmacy Technician Lead: Patient Care & Team Coach

Boots UK

Carluke

On-site

GBP 26,000 - 34,000

Full time

4 days ago
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Benefits offered by this job

Retirement savings plan
Annual bonus
Employee discounts
Flexible benefits
CPD days
Professional fees reimbursement
EAP support
Training time

Job summary

Boots UK is seeking a Pharmacy Technician to deliver patient‑centred care in store, triage patients, coach the pharmacy team and provide expert advice on medicines and products.

You must be registered with the relevant regulator (GPhC/PSNI/PSI), enjoy leading a dispensary, and have excellent communication and organisational skills. Training will be provided for checking capability and using our pharmacy systems.

Qualifications

  • Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
  • Strong coaching and leadership experience within a dispensary.
  • Excellent communication and organisational skills.
  • Desire to improve teams, customers and patients.
  • Ability to use pharmacy systems and technology.

Responsibilities

  • Provide expert, tailored advice to patients about medicines, products or Macmillan Cancer Support.
  • Deliver services depending on store needs.
  • Coach and inspire the pharmacy team to deliver high standards of care.
  • Assist with triage of patients and distribution of prescription handouts.
  • Take ownership for legal, safe and ethical decision‑making in the pharmacy.
  • Manage stock, workload, orders, receiving and handling controlled drugs safely.

Skills

Coaching & leadership
Communication skills
Organisational skills
Pharmacy systems
Patient care focus
Motivation to improve

Job description

Boots UK is seeking a Pharmacy Technician to deliver patient‑centred care in store, triage patients, coach the pharmacy team and provide expert advice on medicines and products.

You must be registered with the relevant regulator (GPhC/PSNI/PSI), enjoy leading a dispensary, and have excellent communication and organisational skills. Training will be provided for checking capability and using our pharmacy systems.

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