Pharmacy Technician: Lead Dispensing & Patient Care

Boots Uk; Craigavon; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Enhanced maternity/paternity/adoption

Flexible benefits scheme

TELUS Health EAP

CPD Days and protected learning time

Job summary

Boots is seeking a Pharmacy Technician to deliver patient-centred service, triage patients, coach the dispensary team and provide expert advice on medicines and products. You will support safe, ethical decision-making and handle stock, orders and controlled drugs with a focus on patient safety.

The role emphasizes coaching, regulatory compliance, strong communication, and use of pharmacy systems to enhance service quality for customers and patients across our stores.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• A genuine excitement for coaching and leading a dispensary team.
• Excellent communication and organisational skills.
• Motivation to change things for the better for our teams, customers and patients.
• A desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology.

Responsibilities

• Providing expert, tailored advice to patients about available medicines, products or Macmillan Cancer Support.
• Delivering various services dependant on the store needs.
• Building great relationships with your pharmacy team; coaching and inspiring them to deliver the highest standard of care.
• Assisting with the triage of patients and distributing prescription handouts.
• Taking ownership for legal, safe and ethical decision-making in the pharmacy.
• Manage operational tasks including replenishing stock, workload management, order fulfilment, receiving and handling controlled drugs whilst ensuring patient safety.

Skills

Regulatory registration

Leadership & coaching

Communication skills

Organisational skills

Patient care excellence

Pharmacy systems

Job description

Boots is seeking a Pharmacy Technician to deliver patient-centred service, triage patients, coach the dispensary team and provide expert advice on medicines and products. You will support safe, ethical decision-making and handle stock, orders and controlled drugs with a focus on patient safety.

The role emphasizes coaching, regulatory compliance, strong communication, and use of pharmacy systems to enhance service quality for customers and patients across our stores.