Pharma Warehouse Shift Lead—9–5, Compliance & Growth

Well; Redditch; On-site; GBP 42,000 - 56,000; Full time

Job summary

Bestway Healthcare is recruiting a Shift Operations Manager to lead and manage warehouse operations during the day shift, ensuring safe, compliant handling and distribution of pharmaceutical products in line with GDP, SOPs and regulatory standards. The SOM has 8 direct reports and will work daytime hours, 9-5pm Monday - Friday, with occasional shifts to cover holidays and gain exposure to other teams.

You will drive KPIs on productivity, OTIF, inventory accuracy and dispatch, and collaborate

Qualifications

• Proven experience in warehouse, logistics or supply chain operations.
• Experience leading operational teams in a fast-paced environment.
• Familiarity with GDP, SOPs and regulatory standards is a plus.

Responsibilities

• Lead all warehouse activities on the assigned shift to ensure safe, compliant and efficient operations.
• Ensure full compliance with GDP, SOPs, H&S legislation and pharmaceutical regulatory requirements.
• Deliver shift KPIs including productivity, OTIF/service level, inventory accuracy and dispatch performance.
• Manage, coach and performance-manage team members, including absence, conduct and capability.
• Monitor stock control processes including goods receipt, storage, picking and shipping.
• Plan and deploy labour and resources to meet operational demand.
• Escalate and resolve operational, quality or compliance issues promptly.

Skills

Warehouse leadership

People management

WMS experience

Operational reporting

Decision making

Health & safety knowledge

Tools

WMS software

ERP systems

Job description

Bestway Healthcare is recruiting a Shift Operations Manager to lead and manage warehouse operations during the day shift, ensuring safe, compliant handling and distribution of pharmaceutical products in line with GDP, SOPs and regulatory standards. The SOM has 8 direct reports and will work daytime hours, 9-5pm Monday - Friday, with occasional shifts to cover holidays and gain exposure to other teams.

You will drive KPIs on productivity, OTIF, inventory accuracy and dispatch, and collaborate